Craigslist
Reviews and Complaints
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Verified Reviewer
Tried for over a hour to get a real person never happened every time it said was transferring me it hung up on me. Also I’ve never had my account locked and I was never given a reason why!!!
Tried for over a hour to get a real person never happened every time it said was trTried for over a hour to get a real person never happened every time it said was tr
Preferred solution: Apology
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Verified Reviewer |
Vancouver, British Columbia
Resolved: FLAGGING MY RENTAL POSTS NEVER STOP!
Company fixed the issue and I have been provided with apology. After sending so many messages & complains Craigslists STOP finally FLAGGING my rental posts.
I have no idea why the CL keep on flagging my posts without stopping since almost a week.
I have send so many messages to CL asking for help.
If I did any mistake in violating CL terms or rules it was done unintentionally and I since then my rental posts are just normal like everyone with no any abuse or violation.
I'm a bit disoriented because of my concussion resulted in car accident 2 years ago. And I'm struggling to carry on with my degree at UBC but I'm very stress out because of the financial pressure.
The rent in Kitsilano is very expensive but I thought sharing the apartment with another 2 students will be helpful using CL rental support.
With this continuous Flagging is making my life miserable. Please, its urgent to end this flagging & also allow me to Edit my posts for change some time.
User's recommendation: I really appreciate CL services but since one week I'm really pissed off. I have sent so many messages asking for help but it seems no one cares!
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Verified Reviewer
Rejected credit card
I use to be able to purchase my add with a simple click of a button. Now they take all three of my cards and withdraw my money but then reject every card I have and return the money in 3 seconds telling me I can not go ahead with my add.
Its saying all my cards numbers are wrong! I reported the issue to them 3 times and they still will not even respond to my problem. I still cant use there site to advertise. But all the car dealerships are doing great and basically took over Craigslist with thousands of vehicles and adds.
My bank said its Craigslist rejecting my payment not them. I just checked my Craigslist draft that was rejected on my 2012 Dodge Ram and it was showing pending draft in red and now its completely deleted. I think they are in bed with the car dealerships now! They have many of my complaints by email and they still havent responded.
42 days later.
At the bottom where it says solutions? It supposed to say except my payment not parents, but it wont let you edit that part!
Preferred solution: Except my parents
User's recommendation: I have no fix! I’m basically out of luck. Everyone needs to do a class action lawsuit against Craigslist and prove their credit cards or debit card complaint will not be addressed and finally completely ignored. I will invest my own funds to sue. Calling all lawyers!
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Verified Buyer |
Pine Hills, Florida
System said card declined but actually was charged and posting isn’t posted tried calling and can’t get a human to answer phone
Guard said it was declined but was actually charged and my posting is not posted because it says I didnt pay which it actually did pay because my card did go through because my phone alerted me that I got a charge of five dollars
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Verified Reviewer
No post can get posted without being flagged
I'm giving up completely. I'm using you guys and I have several different accounts, but I wanted to specifically use this one.
I have no idea what I did for you guys to be flagging me because I have been noticing my posts have not even been posted. This means you guys are flagging me! What the *** is going on? What I would like to state, and I am going to be documenting this as well, is that you guys promote solicitation of sex and you know you do so.
I don't understand why you are flagging my posts! I am no longer going to use your platform unless I can talk to an actual human being who can tell me the exact reason for my posts being flagged, down to the very specifics. This is absolute *** and completely ridiculous and I can't even believe you guys are as popular as you are! I would love to see some more morals and ethics!
So, if somebody could please find the common human decency to contact me and speak to me like an actual human, without hiding behind a keyboard, that would be absolutely terrific! Oh, and not to mention that I've seen, just in the last 48 hours, how many posts are soliciting drugs as well! You guys are doing a real good job on flagging the 'bad guys'! Feel free to call me, but I don't expect one from any human being of your establishment!
You guys, recently, are no different than where I'm at right now, and that is with no posts going to anyone else! That's what I get from you guys, but I made a decoy post that went through just fine before I deleted it, and it was very bad! Take a look for yourself. You clearly approve promotion of derogatory things, but heaven forbid you post my real posts!
I'm not sure why I expected anything different!
But you guys are so big that you don't even care, do you? I won't be holding my breath.
- I wonder
- Do your job
Preferred solution: Deliver product or service ordered
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Verified Reviewer
Flagging
Why am I being flagged? All I put is location, picture, and phone number.
I am trying to give a dog a home. shereeparker615@***.com, Post ID: 775391****.
Preferred solution: Not flagged
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My post is flagged for removal for the second time. I still don't understand why.
I can't get any help to permit posting. Each post is immediately flagged for removal and the help pages are useless in determining why.
- Good coverage and audience
Preferred solution: Help resolving my issue so I can post.
User's recommendation: Post on FB instead
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Called both numbers. no help exists
Have someone answer/reply. I tried to sign in.
A red pop-up tells me they are sending something to an email that has been disconnected. I can't even contact them to give them a new address. I had open heart surgery this year. I can't find a job.
The only income I have is from selling everything I have on Craigslist.
First, I lose my email, then I lose Craigslist. Next, I'm losing my house.
- No customer service number
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Verified Reviewer
They allowed animal activists to run their business.
Disallowing all sales of animals isn't the right way to stop corrupt animal breeders and scammers. Strict legislation and law enforcement is the only way to stop them.
If Craigslist continues to give in to pressure from outside groups, eventually they will lose their business. They've lost mine. I've submitted several ads for rehoming puppies and had them all removed.
I'm not a breeder. It is the first and last time any dog of mine will have a litter.
- Still thinking
- Numerous
Preferred solution: Stop removing my ads
User's recommendation: Avoid craigslist like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Why has my ad been flagged
I was flagged three times and my post was cancelled three times. I'm a 67-year-old nurse.
I've never sold concert tickets in my life and I've never used Craigslist. I had extra tickets available and wanted to sell them and I got messed over.
I'll never use Craigslist anymore. Deeply disappointed.
- Scammers
Preferred solution: Apology
User's recommendation: Don't use Craigslist it's full of scams and scammers!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Questions about paying for a dealer accout.
Horrible experience. No Call No Contact.
Auto flagging contributes to monopoly of markets.
If you are legit but marked, you have NO chance to get heard or a resolution or right yourself in the minds of Craigslist. Their failure to Communicate opens the door for real Scams.
User's recommendation: go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are mentally slow!
I've tried posting to rehome my two cats for the past month, and they flag my post after 5 minutes of posting it every time. I went and looked at pets on Craigslist and all I see are people (ReHoming) their pets everywhere.
As soon as I try to do it, I get flagged and my post gets taken down. It's a joke. I'm done trying to even use Craigslist. It hasn't been updated since 2010; they seem to want to go under.
The only thing they block quicker than my post to rehome my cats is the *** they block every day.
Craigslist is the dollar store version of the Facebook marketplace. And that's pretty sad.
- Everything no customer service or explanations impossible to post
Preferred solution: Apology
User's recommendation: Do not try and rehome your pet. Better options literally anywhere.
Dallas, Texas
I have a complaint
Why is it the site let's this ad be posted and it screams sex for sell...ad # 777654****
But I try to post ad im wearing black tank with white shirt and I get flagged and blocked I don't have anything written sounds like offering sex.
Neosho, Missouri
They took my post down for no reason.
I dont know for sure. I made my add a few hours ago and I just went to check on it and it said that you took it down.
Which I was selling it on the livestock area so it should have been fine.
Because people were selling animals on there when I made that post. So I dont get why they kept their post and mine was flagged.
User's recommendation: Would not recommend
Los Angeles, California
Fraud
No responses not sure if issue taken care of???
Can someone let me know
You can not talk to the company
Is this issue even being taken care of ??
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Same here I got flagged many times on Craigslist, they have no one to talk to on the phone for Craigslist. Good luck trying to ema them, if they even respond. Bye Craigslist.