Craigslist Phone Numbers and Emails

Toll-Free Number:

  • (800) 664-0633
  • Total calls: 12.5K
  • Issues resolved: 122
  • Last call:

Customer Service:

  • (415) 399-5200
  • (415) 566-9844
  • (415) 566-6394

Billing:

  • (415) 399-5200 ext 8283

Craigslist Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries
billing@craigslist.org
More phone numbers and emails Less phone numbers and emails

Craigslist Contact Information

Craigslist Website:

Craigslist Help Center:

Corporate Office Address:

Craigslist, inc.
222 Sutter St, 9th Floor
San Francisco, California 94108
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8:30 am - 4 pm Pacific

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Craigslist Rating Based on 1.1K Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Craigslist Customer Service Calls

16.9K TOTAL
CALLS
01:29 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Craigslist Customer Service?

Request for Information Question:

  • “Annoyed about my posts being removed”
  • “Checking on a add I don't get a answer”
  • “I need to speak with a live agent regarding my post”

Account Question:

  • “You folks won’t let me into my account from my iPhone”
  • “Password resetl”
  • “Unable to complete setting up my acct”

Payments and Charges Question:

  • “Issue with billing”
  • “I got charged 5 dollars to place a ad and I didn't get to complete it”
  • “Wrong charge”

Product/ Service Question:

  • “Fake ad using my number”
  • “Bought a refrigerator and freezer didn't work but seller isn't replying”
  • “Your system will not allow me to edit my paid ad that gas not been posted at this time, will not post until it can be edited.”

Cards Question:

  • “Trying to buy somethingAnd it is like an eBay thing that they trying to get you to buy eBay gift cards I want to know if it's real or scam”
  • “Card declined but charged 2 times”
  • “Tried to post on Craig list snd you did not ask for credit card number and the one on file is not good need to give you another one”

Website/ Application Question:

  • “Number on site illegal”
  • “Someone is scamming on this site and put my number and using the name Tiffany on the add”
  • “Scammer on y'all website”

Employment Question:

  • “Not able to post a employment opportunity”
  • “Have an appointment for a job on craigslist the person has not given me the address of the business in order for me to attendl listing 1660216d7a603”
  • “Job posting missing after refresh”

Staff Question:

  • “Service question”
  • “Someone put my phone number on Craigslist with an ad for sexual services”
  • “To finish my service add”

Activation/ Cancellation Question:

  • “Some posted and subscribed something in my email and created account”
  • “To cancel an add somebody put my phone number on”
  • “Trying to cancel my car ad”

Shipping and Delivery Question:

  • “My mail is coming back undelivered.”
  • “Sold some items the people aren't coming to get the furniture they paid for what should i do”
  • “Can't get the listing to post”

Refund Question:

  • “Refund”
  • “Need a refund”
  • “Want a refund”

Return/ Replace Question:

  • “Guy bought camera from me, now he wants to return it.”
  • “Returned item”
  • “Having trouble changing price on motorcycle”

Other Question:

  • “Why was my posting removed”
  • “Ad”
  • “Ad keeps getting removed”

About

Top Craigslist Services

Advertisement, Customer Care, Property Listing

Top Craigslist Products

Account, Website, Marketplace

Craigslist Pros and Cons

Pros: No help, Will wait and see, Free, I liked this site, It is very confusing

Cons: Customer service, No human for customer service, Inability to reach customer service, Non - existent support, No help

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 38 out of 630 in Advertising category

Area Served

USA

Payment Methods

VISA

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