Contact Information

You can contact the customer service representative of Craigslist calling Craigslist's helpline phone numbers.

Toll-Free Number:

  • (800) 664-0633

Billing:

  • (415) 399-5200 ext 8283

Customer Service:

  • (800) 664-0633
  • (415) 399-5200
  • (415) 566-9844
  • (415) 566-6394
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Currently you can call only US numbers.

Craigslist Website:

Craigslist Online Chat:

Craigslist Emails:

Corporate Office Address:

Craigslist, inc.
222 Sutter St, 9th Floor
San Francisco, California 94108
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8:30 am - 4 pm Pacific

Help in Social Networks:

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Craigslist Rating Based on 655 Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Craigslist Customer Service Calls

8.7K TOTAL
CALLS
01:29 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Craigslist Customer Service?

Request for Information Question:

  • “Can I update the ad?”
  • “About a posting”
  • “Need HELP!!!”

Account Question:

  • “My account is not working”
  • “Password issues”
  • “I ben hacked”

Payments and Charges Question:

  • “Got charged twice for the same posting”
  • “Billing question”
  • “They took off 95 dollars off my debit card instead of just 5”

Product/ Service Question:

  • “Broken”
  • “I order a part for my truck did not recieve it”
  • “Fake post useing my information”

Website/ Application Question:

  • “Entire site is giving error when doing the captcha for contact info on louisville ky free stuff”
  • “When I try to get on site, it says my IP address is automatically blocked”
  • “I purchased a trailer on your website black 7x16 with a eBay card account.”

Cards Question:

  • “My card was charged multiple times”
  • “Card declined”
  • “I am getting text messages saying they are from craigslist asking the verify my credit card information”

Staff Question:

  • “Transfer of car title service need buyers phone number or email address to get drivers license”
  • “I can't post my service is on craigslist”
  • “The services were not rendered”

Employment Question:

  • “Ocala craigs list flat bed job in willwood no adress”
  • “Replying to job ads”
  • “I posted my add on the wrong listing . Instead of putting it on servives offered i put it under jobs( general labor)”

Shipping and Delivery Question:

  • “A custimer didnt receive secual favors he demandw and keeps flagging my account for no reason and cl keeps removing my post”
  • “Selling and shipping info”
  • “I paid for something I didn't get”

Activation/ Cancellation Question:

  • “Reactivate acct”
  • “To cancel my car post”
  • “I want to renew with craigslist,forgot info i used years ago.please help”

Refund Question:

  • “Refund”
  • “Need a refund”
  • “I was scammed using your app and I would like my refund”

Return/ Replace Question:

  • “Purchased IPhone that was promised to be unlocked but, in fact locked and can't be unlocked and therefore unusable. Seller refusing to return money.”
  • “They do not return my refund”
  • “Returning an email”

Other Question:

  • “Removed post”
  • “Fraud theft”
  • “I'm having trouble to get sellers information like phone number and email”

About

Top Craigslist Services

Advertisement, Customer Care, Property Listing

Top Craigslist Products

Account, Website, Marketplace

Craigslist Pros and Cons

Pros: No help, Will wait and see, It is very confusing, I liked this site, Free

Cons: Customer service, No human for customer service, Non - existent support, No help, Inability to reach customer service

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 40 out of 646 in Advertising category

Area Served

USA

Payment Methods

VISA

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