Craigslist Phone Numbers and Emails

Toll-Free Number:

  • (800) 664-0633

Customer Service:

  • (415) 399-5200
  • (415) 566-9844

Accounting/ Billing:

  • (415) 399-5200 ext 8283

Craigslist Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries
billing@craigslist.org

Craigslist Contact Information

Craigslist Website:

Craigslist Help Center:

Corporate Office Address:

Craigslist, inc.
222 Sutter St, 9th Floor
San Francisco, California 94108
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8:30 am - 4 pm Pacific

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Craigslist Rating Based on 1.3K Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Craigslist Customer Service Calls

20.2K TOTAL
CALLS
01:29 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Craigslist Customer Service?

Request for Information Question:

  • “Need help editing my post”
  • “Listing questions”
  • “I asked a question about craigslist”

Account Question:

  • “Posts on my account being flagged”
  • “Can't log in”
  • “Blocked access”

Payments and Charges Question:

  • “Having trouble making payment”
  • “Posted an add and I'm charged double”
  • “Visa charges”

Product/ Service Question:

  • “I got disconnected”
  • “I want to to buy a travel trailer”
  • “I'm interested in buying a used car that is posted but you haven't answered my email?”

Cards Question:

  • “Will not accept my credit card”
  • “My credit card has been blocked”
  • “Security code problem new card”

Website/ Application Question:

  • “My add posted in wrong department no one can see only spammer keep calling me to much spammers on your website”
  • “Will not allow me to go any further on application”
  • “Been defrauded bt someone using your website over 4000”

Employment Question:

  • “Fraudulent and misleading job advertisements”
  • “Seeking Employment opportunity”
  • “I'm trying to hire auto technician can't find on job listing”

Staff Question:

  • “+1 (661) 865-8188 I put my add moving service this number call me and text me bad words like f,,, b,,, for no reason”
  • “Why am I not able to receive the link to post the advertisement on the small businesses services offered with you”
  • “Customer service”

Activation/ Cancellation Question:

  • “Cancel ad”
  • “To deactivate my account”
  • “Cancel Account”

Shipping and Delivery Question:

  • “I didn't get an email after signing up for a new account twice”
  • “I have bought something and have not received it”
  • “My post has wrong address”

Refund Question:

  • “Refund”
  • “Refund my money”
  • “Need a refund”

Return/ Replace Question:

  • “Is it safe to exchange telephone number for a transaction?”
  • “Need to change ads”
  • “Guy bought camera from me, now he wants to return it.”

Other Question:

  • “Posting”
  • “Don’t see my posting”
  • “Can't upload photos”

About

Top Craigslist Services

Advertisement, Customer Care, Property Listing

Top Craigslist Products

Account, Website, Marketplace

Craigslist Pros and Cons

Pros: No help, Free, Will wait and see, I liked this site, There is no pros

Cons: Customer service, No human for customer service, Inability to reach customer service, No human contact to help with tech support, Non - existent support

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 48 out of 535 in Advertising category

Area Served

USA

Payment Methods

VISAMasterCard

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