Contact Craigslist Customer Service
Craigslist Phone Numbers and Emails
Accounting/ Billing:
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(415) 399-5200 ext 8283
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(415) 399-5200
Craigslist Emails:
Craigslist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 55% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 55% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Craigslist mainly because of request for information, account, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Craigslist is eraser@craigslist.org. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Craigslist Website:
Craigslist Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 8:30 am - 4 pm Pacific
How Good is Craigslist's Customer Service?
Summary of Craigslist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Craigslist?
Request for Information Question:
- “Posting questions”
- “Unable to contact seller of gas stove even though I've emailed several times. Please respond at the above email. Thank you Bruce Raymond Tucson Arizona”
- “Not receiving a verification email!”
Account Question:
- “I just spent 3 hours developing an ad for craigslist.And when I went back to published it because I had to stop and build an account with craigslist.I went back and the whole page was gone”
- “Flagging my account”
- “Blocked account”
Payments and Charges Question:
- “Fraud on my account”
- “Dispute”
- “Fraud”
Product/ Service Question:
- “Problem with post”
- “Cannot access acount”
- “Technical issues”
Website/ Application Question:
- “I seen a book shelf from this website I need to purchase.”
- “The site won’t let me post my car”
- “My apartment listing is missing from your site”
Cards Question:
- “Can't add my card”
- I am trying to pay for two ads and it keeps rejecting my card and my credit card company says they see where I am trying to pay for it and they are certifying it but it’s the website that’s not letting me do it
- “Card not working to post a add”
Return/ Replace Question:
- “Change bank account”
- “They Keep Flagging my Room Mate Add - I've Tried to Change It 4 Times - Can't Understand why This Is Happening”
- “Change account to new email address”
Shipping and Delivery Question:
- “For Safety purposes, I prefer to delete my street address, but keep my Town's location. I want to meet in a public place. If that is not possible, I will delete the ad. Your help is greatly appreciated.”
- “In August 2020 I paid to purchase a skid steer loader which I never received. This was reported to the FBI Viictims of internet fraud which is now being investigated. We were told to contact you because you may be able to help receive some payment.”
- “Haven't got an email to reset my password”
Staff Question:
- “Cost of service render”
- “Customer service”
- “I have issues with navigating to customer service chat website that was promised when I put up my ad. And no other means to talk to customer service unless with a paid ad.”
Activation/ Cancellation Question:
- “Cancel listing”
- “Cancel ad”
- “I set up a post for Ventura County for a motorcycle and I set up a posting for San Fernando Valley for a motorcycle in the San Fernando Valley went back to the Ventura Post. I want to cancel that post and transfer to San Fernando Valley, but I was al”
Employment Question:
- “Would like to post advertisement for employment”
- “I would like to place an employment wanted ad.”
- “Not sure why my job post didn’t post but it’s time sensitive”
Refund Question:
- “Refund”
- “Refund for posting”
- “Because you stole from me and I want my money back or repost my adds I'm going to call the BBBand report Craigslist for taking people's money and not providing the services i will also contact the California attorneys General office”
Other Question:
- “Can’t see views or replies”
- “Someone is constantly flagging and removing my post for rental of the studio apartment”
- “My ad keeps getting deleted I'm following all the rules”
Compare Craigslist Customer Service To
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