Contact Craigslist Customer Service
Craigslist Phone Numbers and Emails
Accounting/ Billing:
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(415) 399-5200 ext 8283
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(415) 399-5200
Craigslist Emails:
Craigslist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 53% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 53% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Craigslist mainly because of request for information, account, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Craigslist is eraser@craigslist.org. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Craigslist Website:
Craigslist Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 8:30 am - 4 pm Pacific
How Good is Craigslist's Customer Service?
Summary of Craigslist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Craigslist?
Request for Information Question:
- “How to get past the map on craigslist”
- “To talk to a human representative”
- “I have a question about my postings”
Account Question:
- “Log on issues”
- “Trouble with my account”
- “Unable to login”
Payments and Charges Question:
- “Cant make my ad payment”
- “Cant make payment”
- “Billing”
Product/ Service Question:
- “Can't access”
- “Some post a fake gig”
- “Post error?”
Website/ Application Question:
- “Have rv listings in Atlanta and Chattanooga. When I use CR app and change locations to Chattanooga I cannot see the listing.”
- “You have my house listed falsely on your website”
- “I not able to repost my ad. It keeps saying it is going to download, but it isn’t happening”
Cards Question:
- “Your not accepting my ctedit card!”
- “Can't add my card”
- I am trying to pay for two ads and it keeps rejecting my card and my credit card company says they see where I am trying to pay for it and they are certifying it but it’s the website that’s not letting me do it
Return/ Replace Question:
- “Need to change ads”
- “You just changed your Search Page to MAP, which you've done before, which makes impossible to see individual ads. You want me to CLICK ON EVERY SPOT ON MAP. FORCING PEOPLE TO HAVE TO DO THIS. NEAR ALBANY NY”
- “Trying to change location from LA to Denver”
Staff Question:
- “Customer service”
- Ads Being harassed. Ad follows laws and terms service
- “Cost of service render”
Shipping and Delivery Question:
- “Wrong address on a sale”
- “Where is my “office space Ocala SSS “ posted”
- “For Safety purposes, I prefer to delete my street address, but keep my Town's location. I want to meet in a public place. If that is not possible, I will delete the ad. Your help is greatly appreciated.”
Activation/ Cancellation Question:
- “Needtocanceladd”
- “Cancel listing”
- “Cancel ad”
Employment Question:
- “Wrong info in job posting”
- “I am seeking a caregiver job in Orlando”
- “Would like to post advertisement for employment”
Refund Question:
- “Refund”
- “Refund for adds taken down”
- “Refund for posting”
Other Question:
- “Picture”
- “I can't edit my craigslist advertisement”
- “Trying to logon to sell something”
Compare Craigslist Customer Service To
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