Contact Craigslist Customer Service
Craigslist Phone Numbers and Emails
Customer Service Number:
-
(415) 566-9844
Accounting/ Billing:
-
(415) 399-5200 ext 8283
-
(415) 399-5200
Craigslist Emails:
Craigslist Contact Information
Craigslist Website:
Craigslist Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 8:30 am - 4 pm Pacific
Summary of Craigslist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Craigslist Customer Service?
Request for Information Question:
- “Past Ad inquiry”
- “Need help posting”
- “Verification credit card”
Account Question:
- “I cant access my account”
- “My Account is on Hold, WHY??”
- “Why are other people allowed to sell pets on Craigslist and I get blocked and flagged if I do the same thing”
Payments and Charges Question:
- “Payment was taken from my account and still received an error during payment”
- “I just got *** charge four times to post one ad I need refunded for three of them right away”
- “Charge for Ed question”
Product/ Service Question:
- “I am trying to get customer contact information... The button on the add does not work....thanks”
- “Free posting not working”
- “Page not working correct”
Cards Question:
- “Credit card want work”
- “They keep declining my card even though there are funds on the account”
- “Charging my card multiple times”
Website/ Application Question:
- “You have scammers on your website”
- “I got scammed from a posting from a customer on your site out of $1000”
- “Can't get on site”
Staff Question:
- “I need to access my old post. Your phone# listed is not in service”
- “Customer service”
- “Trying to get into your customer service, which I never was able to talk to one person. I keep having Problem with a person polygamy and knocking my ad off of craigslist. I tried to call y’all But could not reach a human”
Employment Question:
- “Cant reach pro for job tomorrow”
- “I posted a job opportunity ad and no one answered it . that was weird.”
- “Scam job posting under my number”
Activation/ Cancellation Question:
- “To Cancel an account”
- “You keep canceling my post”
- “You canceled my ad and you still charging me”
Shipping and Delivery Question:
- “I am for how I can get my box truck in busines for delivery's i”
- “TO REPORT A PRIVATE DUTY CASE IN CHARLOTTESVILLE VIRGINIA THAT SUPPOSE TO PAID ME 160.00 A DAY WHO ALSO MADE ME GET A BOOSTER SHOT THAT I DIDNT WANT HE TOLD ME IF I DIDNT GET THE SHOT HE WOULD NOT PAY ME FOR TAKING CARE OF HIS WIFE HE GAVE ME 40.0”
- “The codes are not coming thru”
Refund Question:
- “When do I get a refund”
- “I need my refund or post my ad because I posted my ad and it did not they flagged me I don't know why please let me know why”
- “Refund my money”
Return/ Replace Question:
- “Not honoring my email address change across devices”
- “Returned item”
- “People are changing the original post price”
Other Question:
- “Postings”
- “To report bad listings”
- “Posts flagged”
About
Pros: No help, Free, Will wait and see, I liked this site, There is no pros
Cons: Customer service, No human for customer service, Inability to reach customer service, No human contact to help with tech support, Non - existent support
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.
Craigslist is ranked 46 out of 490 in Advertising category
USA, Canada, Worldwide
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