Contact Craigslist Customer Service
Craigslist Phone Numbers and Emails
Accounting/ Billing:
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(415) 399-5200 ext 8283
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(415) 399-5200
Craigslist Emails:
Craigslist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 54% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 54% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Craigslist mainly because of request for information, account, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Craigslist is eraser@craigslist.org. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Craigslist Website:
Craigslist Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 8:30 am - 4 pm Pacific
How Good is Craigslist's Customer Service?
Summary of Craigslist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Craigslist?
Request for Information Question:
- “Checkingif RV sale by owner is real or scam”
- “Response to an old post. I bought a vehicle that was on Craigslist on 12/21/2022 and it was stolen so I'm trying to track down the post”
- “Listing no response”
Account Question:
- “I'm locked out of my account”
- “Closed account”
- “Ive been hacked”
Payments and Charges Question:
- “It charged my account for q post but did not post”
- “Fraud harassment”
- “Fraud - Harassment”
Product/ Service Question:
- “Fake post with my phone number on it”
- “Can't upload photos to my post. Your system won't allow it?”
- “System tells me I need permission to upload images. Was not a problem in the past”
Website/ Application Question:
- “I not able to repost my ad. It keeps saying it is going to download, but it isn’t happening”
- “Trying to post ad,site will not take my new visa card to pay”
- “I was scammed on your website”
Cards Question:
- “Your not accepting my ctedit card!”
- “Can't add my card”
- I am trying to pay for two ads and it keeps rejecting my card and my credit card company says they see where I am trying to pay for it and they are certifying it but it’s the website that’s not letting me do it
Return/ Replace Question:
- “Make changes to my posting”
- “Change credit card”
- “Change credit car”
Shipping and Delivery Question:
- “Where is my “office space Ocala SSS “ posted”
- “For Safety purposes, I prefer to delete my street address, but keep my Town's location. I want to meet in a public place. If that is not possible, I will delete the ad. Your help is greatly appreciated.”
- “In August 2020 I paid to purchase a skid steer loader which I never received. This was reported to the FBI Viictims of internet fraud which is now being investigated. We were told to contact you because you may be able to help receive some payment.”
Staff Question:
- Ads Being harassed. Ad follows laws and terms service
- “Customer service”
- “Cost of service render”
Activation/ Cancellation Question:
- “Needtocanceladd”
- “Cancel listing”
- “Cancel ad”
Employment Question:
- “I am seeking a caregiver job in Orlando”
- “Would like to post advertisement for employment”
- “I would like to place an employment wanted ad.”
Refund Question:
- “Refund”
- “Refund for adds taken down”
- “Refund for posting”
Other Question:
- “AD jeros being removed”
- “To join”
- “My listing”
Compare Craigslist Customer Service To
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