Contact Craigslist Customer Service
Craigslist Phone Numbers and Emails
Accounting/ Billing:
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(415) 399-5200 ext 8283
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(415) 399-5200
Craigslist Emails:
Craigslist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 52% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Craigslist Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Craigslist is 4153995200. 52% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Craigslist may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Craigslist mainly because of request for information, account, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Craigslist is eraser@craigslist.org. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Craigslist Website:
Craigslist Help Center:
Corporate Office Address:
Other Info (opening hours):
Business Hours:
Monday - Friday: 8:30 am - 4 pm Pacific
How Good is Craigslist's Customer Service?
Summary of Craigslist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Craigslist?
Request for Information Question:
- “My post keeps getting flagged and I'd like to know why”
- “Question about answering ads on Craigslist”
- “Question about email timing”
Account Question:
- “To get an account”
- “My posting has been hacked”
- “Login link required every single login”
Payments and Charges Question:
- “Payment being declined”
- “Now I Am pissed. Wasn't when I started this long process and getting dinged for more credit card information and payment”
- “Billing”
Product/ Service Question:
- “Trying to post on Craigslist - keep getting an error message on price”
- “Add not Displaying”
- “All my work on the add is lost”
Website/ Application Question:
- “Your damn website wont let me enter what I want to sell”
- “Have rv listings in Atlanta and Chattanooga. When I use CR app and change locations to Chattanooga I cannot see the listing.”
- “You have my house listed falsely on your website”
Cards Question:
- “Card”
- “Card not going thru for payment I've used several cards”
- “Card not working”
Return/ Replace Question:
- “Change current credit card number”
- “Incorrect flagging”
- “People selling mattresses for $169.00 and then saying the add should read $269.00 but they don’t change their add.BOGUS and MISLEADING add.When u question them about the price they hang up on u.”
Shipping and Delivery Question:
- “Some one saying from my location and my phone number i have children i dont give my address to no one”
- “Some one saying from my location”
- “Shipping issues”
Staff Question:
- “Customer service”
- Ads Being harassed. Ad follows laws and terms service
- “Cost of service render”
Activation/ Cancellation Question:
- “Needtocanceladd”
- “Cancel listing”
- “Cancel ad”
Employment Question:
- “I need a job I'm a senior please help”
- “Wrong info in job posting”
- “I am seeking a caregiver job in Orlando”
Refund Question:
- “Refund”
- “Refund for adds taken down”
- “Refund for posting”
Other Question:
- “Some one is using my number in there add.”
- “I'm not getting email to pay”
- “Scammed”
Compare Craigslist Customer Service To
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