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Craigslist

Craigslist Reviews

www.craigslist.org
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What is your customer experience with Craigslist?

Craigslist Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Craigslist has a 1.7 star rating from 1750 reviews, 12% would recommend, and reviewers are mostly dissatisfied; many request refunds and cite poor reliability and customer service.

Key Takeaways for Future Customers

  • Expect limited customer service and difficulty contacting support.
  • Frequent flagging or deletion of posts and account holds.
  • Billing issues include duplicate charges and paid posting not appearing.
  • Reports of fraud, harassment, and privacy concerns on listings.

Negative Feedback / Risk Areas

  • No human customer service and unanswered emails or calls.
  • Automated removals and unexplained flags harming sellers and renters.
  • Repeated billing problems and requests for refunds not honored.
  • Fraudulent postings and safety concerns reported.

Positive Feedback

Users note the platform is free and low-cost; some say they might return if customer service and reliability improve.

View full overview ›

Media from reviews

Craigslist - There’s someone posting my phone number...
Craigslist - There’s someone posting my phone number... - Image 2Craigslist - There’s someone posting my phone number... - Image 3Craigslist - There’s someone posting my phone number... - Image 4Craigslist - There’s someone posting my phone number... - Image 5Craigslist - There’s someone posting my phone number... - Image 6Craigslist - There’s someone posting my phone number... - Image 7
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Show reviews that mention
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Sandra H Sru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portage, Indiana

I want to know why my ad keeps getting...

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - User says ads were flagged, removed, claiming no rule violation.
  • - They want reasons for flags, a post-continue option, and threaten legal action.

I want to know why my ad keeps getting flagged. I am not doing anything wrong, and I am not posting anything wrong, nor am I violating any rules.

Why isn't there any continue button to post a new ad?

I am going to take legal action for harassment and prejudice for preventing me from posting an ad and constantly taking my ad down for no reason! This is harassment.

Loss:
$650

Preferred solution: stop being flagged for no reas

User's recommendation: Protest against Craigslist and stop using it.

View full review
James S Pps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antioch, Tennessee

Because I tried to post a legitimate ad and they keep on removing it

AI Highlights
  • - Craigslist is accused of hiding bad reviews, enabling scammers, and eroding trust, with ad deletions and rehoming a puppy cited.
Craigslist - Because I tried to post a legitimate ad and they keep on removing it

Craigslist is a total embarrassment. I watched this brand create a bunch of good people in California look at their reviews.

I don't think I can find a company with that low of a review. In the zero bracket, they have zero character; they won't even address their bad reviews. They're hiding that zero character; they're a scammer's heaven. Look at the photo I posted; this is a puppy I have.

I've discovered I have cancer, and I'm trying to rehome it properly, and I keep on deleting my ad. Why would anybody want to do business with them? Why would anybody even look at their website? It has a zero review; I mean, come on, do you really think you're not gonna get cheated?

They're protecting scammers.

They are allowing competitors to take down ads. Well, they are a really messed up company with zero character.

Loss:
$15
Cons:
  • 100 million

Preferred solution: What type of an apology can a company give you that has a zero brackets this company only supports scammers look at their reviews people they speak bounds

User's recommendation: Just look at their reviews I don’t think anything else needs to be sad

View full review
2 comments
Guest

I AGREE CRAIGSLIST SUCKS " BIG TIME " USE FACEBOOK

Guest
reply icon Replying to comment of Guest-3008903

post id: 796711**** DELETED FOR " NO APPARENT REASON!!! THATS WHY CL SUCKS

View more comments (1)
Samantha J Fmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Account

Contacted the company first

The reviewer tried to contact the company before posting this review.

Craigslist - Account
Craigslist - Account - Image 2

I'm a professional massage therapist. I posted an advertisement for my business, and my post got flagged. I want to know why it wasn't sexual or anything.

Cons:
  • Flagging abuse

Preferred solution: Apology

View full review
Juan A Fty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not showing ad

Contacted the company first

The reviewer tried to contact the company before posting this review.

Craigslist - Not showing ad
Craigslist - Not showing ad - Image 2
Craigslist - Not showing ad - Image 3
Craigslist - Not showing ad - Image 4
Craigslist - Not showing ad - Image 5

I pd no ad showing put pictures in tried to repeat sign in wants me to pay again need help to redo this my phone number is 989 746 ****

Loss:
$5

Preferred solution: Help repost

View full review
Cammi Keq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scams Durango co rentals 3 this week alone. Craig’s list is not functional anymore

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Rental scams in Bayfield and Durango use identical messages.
  • - Texts are persistent and push to sign up, with a $1200 Durango rental example.
Craigslist - Scams Durango co rentals 3 this week alone. Craig’s list is not functional...

Scam bayfield rental, scam Durango house, scam Durango rental apt. All text, no conservation.

I started the background process they all have the same conservation after I realized its all the same scam. One example Im also getting mutipal text. Im trying to past the one guy in a tunnel that was a $1200 month rent for a Durango rental.

He and the other are so persistent all the same language, aggressive to sign up.. where do I send their info?!?!?

User's recommendation: Don’t bother Craig’s list has gone to trash scams.i took screen shots of the rentals excited they do not even exist for me to put up a pic im my photos. Stay away from Craig’s list. They’re no longer legit.

View full review
JC K Bxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not login

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The service does not answer calls or emails.
  • - The site feels unmonitored and posts can be flagged and removed without clear reasons.

They never answer the phone. It is unchecked and chaotic.

No one monitors the site; it is just out there. People can flag and remove your post for no reason; they just need to click the flag button and delete your post for no good reason anytime they want. Anybody can do this; it doesn't matter what you post. I can post about giving away free food, and they will delete it.

I can post giving away tickets to a sporting event, and they will delete it. If somebody just gets an attitude and doesn't like what you're selling, they will flag and delete it.

Craigslist has no way to answer this problem; they don't answer the phone or answer emails. Their heads are totally up their ***

Cons:
  • Everything about it

Preferred solution: I want CL off the Internet, The people running it are completely *** irresponsible incompetent ***

User's recommendation: Do not use Craigslist! It is unsupervised, unchecked, unprofessional, unreliable, no one answers the phone or answers emails. I believe no one monitors Craigslist or checks to see if things are intact and everything is running smoothly, consumers are getting what they want out of the platform.it is just out there.

View full review
Cindy A Dza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silsbee, Texas

Someone continually flagged my posts...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Craigslist - Someone continually flagged my posts...
Craigslist - Someone continually flagged my posts... - Image 2

Someone continually flagged my posts for no reason. I have puppies to re-home. No rules were violated.

Pros:
  • Large number of viewers
  • Quick access to make items available
Cons:
  • Craigslist seemingly does nothing to prevent flagging harassment

Preferred solution: Individuals banned that maliciously flag posts, for instance - to reduce available pups, items, etc to increase sales

User's recommendation: Craig's list is convenient way to make things available

View full review
Lupe J Nze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Granite Bay, California

Fraud Posting on Craigslist Someone is...

Contacted the company first

The reviewer tried to contact the company before posting this review.

Fraud Posting on Craigslist

Someone is fraudulently trying to rent out a home I have for sale the post was removed once

and now it's back I need it removed and the person doing it should be traced on your end and stopped.

ADD NUMBER 795555****

Preferred solution: Remove Post

User's recommendation: Verify Postings

View full review
Lindsay B Wkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Coral, Florida

Tried everything and can’t get through to a seller need help

Contacted the company first

The reviewer tried to contact the company before posting this review.

Trying to contact a seller who only has a chat or email way of contacting has not been able to apply either one.

Preferred solution: In contact with a seller who only has up the ability to contact with email or chat, unable to contact with either one

View full review
Brian W Qkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

Someone using my name fraudulently on your site

Contacted the company first

The reviewer tried to contact the company before posting this review.

Do not take any ads from Brian Webster or webstersinternationalrealty1@***.com. They are a scam.

I am the real Brian Webster at Websters International Realty. Phone 561-262-****.

Cons:
  • Used for fraud

Preferred solution: Do not take any ads by webstersinternationalrealty1@***.com

View full review
Resolved
Susan L Dez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Resolved: I just notified the company yesterday..Someone used Craigslist to post and sell a car under false advertisement. Odometer and description total lie

AI Highlights
  • - Odometer was wrong after purchase.
  • - Blue 2006 Camry listing matched a 2003 car.
  • - The seller stopped responding by phone.
Updated by user Jul 18, 2026

I blame Darren James.

Original review Jul 16, 2026

I realized after the purchase of the car that the odometer was wrong. I shouldn't have gone by myself to purchase it.

He disconnected his phone. It had the same description as a listed blue 2006 Toyota Camry, except it's a 2003. They are stacked on top of each other. It took me another minute to realize that I wasn't crazy.

Two cars that look exactly the same, described the same—watch out.

And if you are a person easily overwhelmed with life at that time in your life, don't make purchases or discussions like this by yourself. You must be clear-headed.

Loss:
$4000
Cons:
  • Dishonest people

Preferred solution: Price reduction

User's recommendation: Be very aware

View full review
James W Obz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Jordan, Utah

My posting

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The rehoming post was flagged; they seek an explanation and prefer phone contact over email.

I'm trying to post some of my animals, so I can get them a better home, and the next thing I know, I'm being told that my post for them is flagged for removal. What I did was make sure that they get a good home, and it's a small rehoming fee.

In the words that were used while I was reading what I'm told is I can put a small rehoming fee, which is right there, even in the description, saying rehoming. I'm just trying to figure out what's going on. To get a hold of me, you can either reach me by email, which is whismorejames@***.com, but you can reach me better at my phone number 208749****. I would like an explanation of why it's being flagged because from what I've seen, what I was described on putting in my post is that I haven't done anything wrong.

If I did something wrong, I'd like an explanation so I can get it fixed. You can get a hold of me better by calling my phone number because I rarely check my email.

Loss:
$500
Cons:
  • Always flagging anything i post on there to sell or find a home for

Preferred solution: An explanation of why they're doing what they're doing

User's recommendation: No

View full review
1 comment
Guest

$500 loss? CL allows a $20 to $50 rehoming fee. If you charged more or have more than 1 or 2 animals, it will get flagged.

Barbara D Drn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hohenwald, Tennessee

Craigslist sucks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - No response from support.
  • - Posts get flagged despite following rules.
  • - Reasons for flags go unanswered.
  • - Perceived inconsistency with other posts.

I've tried to get Craigslist to email me back, and they won't. I have posted on Craigslist many times, and I always go by their rules.

And as soon as I post, it gets flagged. I've asked them many times why my ads get flagged. They won't respond back.

But others can post on there, and you can see their post is breaking their rules, and it gets to stay on there. Makes no sense to me.

Preferred solution: An answer to why my adds get flagged every time I post them?

User's recommendation: Craigslist sucks

View full review
Lynn H Mvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Rosa, California

Fraudulent ad for apartment

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Complaint submitted via form; no rep contact.
  • - I could not attach the ad.
  • - Ad was a scam; price was over $4000, not $950.
Craigslist - Fraudulent ad for apartment

I submitted it now on the complaint form.I did not connect with the customer rep.I wasn't able to attach the fraudulent ad but I was able to here it is below. I realized it was a scam because I Googled the address in the ad and the actual apartment had different picture, the building was different from ad and the price wasn't $950! It was over $4000.

User's recommendation: Scrutinize apartment ads. Watch for scams. If it sounds too good to be true, it's a scan. Report it! I did ustnow!

View full review
terrol c

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

The ad that you have in for lead caller...

Contacted the company first

The reviewer tried to contact the company before posting this review.

The ad that you have in for lead caller b to b remote telesales based bonus.71 k plus southern florida, is a scam. I worked for them for 3 weeks.They never paid me. Now the q they were using my business cell phone on their mojo.Dialer, to contact clients.I'm taking legal action against them.

Loss:
$1365

Preferred solution: Justice. Stop them from scaming others.

User's recommendation: If you're being contacted by business term loans.online regarding an ad in Craigslist dont work for them .i worked for them for 3 weeks. They never paid me and required me to use my business cell phone on their Mojo dialer. Now I am not with them they are using my cell phone illegally to contact their potential clients

View full review
Mrs. Theresa B
map-marker Miami, Florida

To get understanding why my posts are taken down please.

Contacted the company first

The reviewer tried to contact the company before posting this review.

Craigslist - To get understanding why my posts are taken down please.
Craigslist - To get understanding why my posts are taken down please. - Image 2

Please, I'm 65 years old. I'm not understanding why you're taking down my puppies' pics.

Please can someone help me to understand so I can do it correctly?

Please call me ASAP: ***. ***

Pros:
  • You can sell if you have pictures
Cons:
  • Feeling safe

Preferred solution: I need understanding from your company so that my puppie pics are not taken down any more, pls contact me at 786896****

User's recommendation: Not sure you guys are stressing me out, not fair at all.

View full review

About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 48 out of 1303 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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