Craigslist Reviews
Craigslist Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has a 1.8 star rating from 1,740 reviews, 11% would likely recommend, and reviews show 78% unfavorable versus 10% positive with most consumers dissatisfied.
Key Takeaways for Future Customers
- Expect posts to be flagged or removed by automated filters when using Craigslist.
- Customer service is often unresponsive; billing and payment issues can occur when posting.
- Many users request refunds after failed listings or duplicate charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about no human support and refund delays.
- Recurring reports of scams, fraudulent ads, and deleted paid or free listings.
- Billing glitches and verification problems during payments for listings.
Positive Feedback
Service is free for many listings and some users report issues eventually resolved after contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has a 1.8 star rating from 1,740 reviews, 11% would likely recommend, and reviews show 78% unfavorable versus 10% positive with most consumers dissatisfied.
Key Takeaways for Future Customers
- Expect posts to be flagged or removed by automated filters when using Craigslist.
- Customer service is often unresponsive; billing and payment issues can occur when posting.
- Many users request refunds after failed listings or duplicate charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about no human support and refund delays.
- Recurring reports of scams, fraudulent ads, and deleted paid or free listings.
- Billing glitches and verification problems during payments for listings.
Positive Feedback
Service is free for many listings and some users report issues eventually resolved after contact.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Antioch, Tennessee
Because I tried to post a legitimate ad and they keep on removing it
- - Craigslist is accused of hiding bad reviews, enabling scammers, and eroding trust, with ad deletions and rehoming a puppy cited.
Craigslist is a total embarrassment. I watched this brand create a bunch of good people in California look at their reviews.
I don't think I can find a company with that low of a review. In the zero bracket, they have zero character; they won't even address their bad reviews. They're hiding that zero character; they're a scammer's heaven. Look at the photo I posted; this is a puppy I have.
I've discovered I have cancer, and I'm trying to rehome it properly, and I keep on deleting my ad. Why would anybody want to do business with them? Why would anybody even look at their website? It has a zero review; I mean, come on, do you really think you're not gonna get cheated?
They're protecting scammers.
They are allowing competitors to take down ads. Well, they are a really messed up company with zero character.
- 100 million
Preferred solution: What type of an apology can a company give you that has a zero brackets this company only supports scammers look at their reviews people they speak bounds
User's recommendation: Just look at their reviews I don’t think anything else needs to be sad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScams Durango co rentals 3 this week alone. Craig’s list is not functional anymore
- - Rental scams in Bayfield and Durango use identical messages.
- - Texts are persistent and push to sign up, with a $1200 Durango rental example.
Scam bayfield rental, scam Durango house, scam Durango rental apt. All text, no conservation.
I started the background process they all have the same conservation after I realized its all the same scam. One example Im also getting mutipal text. Im trying to past the one guy in a tunnel that was a $1200 month rent for a Durango rental.
He and the other are so persistent all the same language, aggressive to sign up.. where do I send their info?!?!?
User's recommendation: Don’t bother Craig’s list has gone to trash scams.i took screen shots of the rentals excited they do not even exist for me to put up a pic im my photos. Stay away from Craig’s list. They’re no longer legit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silsbee, Texas
Someone continually flagged my posts...
Someone continually flagged my posts for no reason. I have puppies to re-home. No rules were violated.
- Large number of viewers
- Quick access to make items available
- Craigslist seemingly does nothing to prevent flagging harassment
Preferred solution: Individuals banned that maliciously flag posts, for instance - to reduce available pups, items, etc to increase sales
User's recommendation: Craig's list is convenient way to make things available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Resolved: I just notified the company yesterday..Someone used Craigslist to post and sell a car under false advertisement. Odometer and description total lie
- - Odometer was wrong after purchase.
- - Blue 2006 Camry listing matched a 2003 car.
- - The seller stopped responding by phone.
I blame Darren James.
I realized after the purchase of the car that the odometer was wrong. I shouldn't have gone by myself to purchase it.
He disconnected his phone. It had the same description as a listed blue 2006 Toyota Camry, except it's a 2003. They are stacked on top of each other. It took me another minute to realize that I wasn't crazy.
Two cars that look exactly the same, described the same—watch out.
And if you are a person easily overwhelmed with life at that time in your life, don't make purchases or discussions like this by yourself. You must be clear-headed.
- Dishonest people
Preferred solution: Price reduction
User's recommendation: Be very aware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Rosa, California
Fraudulent ad for apartment
- - Complaint submitted via form; no rep contact.
- - I could not attach the ad.
- - Ad was a scam; price was over $4000, not $950.
I submitted it now on the complaint form.I did not connect with the customer rep.I wasn't able to attach the fraudulent ad but I was able to here it is below. I realized it was a scam because I Googled the address in the ad and the actual apartment had different picture, the building was different from ad and the price wasn't $950! It was over $4000.
User's recommendation: Scrutinize apartment ads. Watch for scams. If it sounds too good to be true, it's a scan. Report it! I did ustnow!
Miami, Florida
To get understanding why my posts are taken down please.
Please, I'm 65 years old. I'm not understanding why you're taking down my puppies' pics.
Please can someone help me to understand so I can do it correctly?
Please call me ASAP: ***. ***
- You can sell if you have pictures
- Feeling safe
Preferred solution: I need understanding from your company so that my puppie pics are not taken down any more, pls contact me at 786896****
User's recommendation: Not sure you guys are stressing me out, not fair at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEvery time I put a post up it gets flagged in seconds
- - Posts about rehoming puppies get flagged seconds after posting.
- - They want the issue fixed and to be contacted by email about why.
Every time that I put a post up on pets to rehome my pets puppies that I have it is getting flagged in seconds after I put it up I don't know what's wrong and and I want it fixed and stopped this is not fair I have not done anything wrong or any wrongdoings so I should not be getting flagged every time that I put a post up please somebody get in touch with me by email and let me know why I am getting flagged every time I put up a post thank you and have a great day at this moment I would not recommend anybody to go on Facebook because this is being a problem and has been a problem for a long time
Preferred solution: When I put a post up I would like for it not to be flagged and taken off
Monroeville, Pennsylvania
I am lookingat a room for rent where contact material is not clear.
I am looking at a room where the contact material is not clear. Contact material will not go through. Also, the location [GEOGRAPHIC_DATA], where?
Preferred solution: Contact material for address of photo of classified provided.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
My name is *** an I've...
- - Posts are removed after posting; account security requested.
- - Feels harassed and profiled; seeks housing resolution and may pursue legal action.
My name is *** an I've been trying to post a simple post trying to find housing before I move to *** an from two different accounts over 40 same post cuz I said nothing wrong at all on any post you all keep removing my post so now I'm in process of sueing for profiling a harassment I feel picked on by your company cuz I didn't swear didn't talk drugs or sex so I'm giving u all the benefit of the doubt secure my account correctly by the end of this month or my lawyer will reach out to your ceo cfo whatever o to press chargers I've never experienced this a day in my life from you all usually be a fan who reports it but it's less than 5 mins when I post and you all remove it thats harassment so tighten up or get your wallets out cuz I'm coming for way more than 7 figures I'm thinking y'all can afford 9 figures for my issues so I can then buy a house in *** an not even need your services my accounts are under *** and *** I've also reached out to the other customer service page where we put the code na title of the post an no response well my lawyer filing paperwork as we speak play with your kids not me I've sued multiple main stream brands ur another one. On this list
- Finding what you need
- When u post what u need an get flagged for absolutely no reason
Preferred solution: My post approved an reinstated without me creating a new post
If the company reads your post they won't be able to stop laughing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Unfair removal of legitimate posts
DO NOT USE CRAIGSLIST! The automated filter systems CONSTANTLY remove genuine posts that did not violate the Terms of Use.
Craigslist is a SCAM and a WASTE!, and moving forward I will utilize more reliable platforms. Craigslist would do better if posts were manually evaluated and removed if there's a violation, NOT an automated bot doing it!
- Unfair automated removal of genuine posts that follow the terms of use
User's recommendation: DO NOT USE CRAIGSLIST, that's my advice out of personal experience!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlagged my ad
No one answered the phone. I would give you an zero.
You don't answer and act concern. How do you expect people to get in touch with you about an issue.
User's recommendation: Sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone sold me a broke vehicle
I will appreciate if someone can call me back at 202-437-**** dis in reference to a broke vehicle I was sold
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riverside, California
Talk to a person
- - Site redirects to a new page, forcing the problem to repeat.
- - A scammer posing as a mobile mechanic on Craigslist stole a $10k vehicle; no reply.
Your system makes you leave the page, and when you return, it's a different page and cannot make the call without repeating the problem. Anyway, someone masquerading as a mobile mechanic on CL stole my $10,000 vehicle.
I emailed CL twice and received no response.
I get it; they don't give a *** It's not THEIR 10 grand. Still, they could warn others or maybe catch the *** even...
Preferred solution: Get my stolen goods back and thief arrested
User's recommendation: Don't deal with CL.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Worst site for selling items
They are consistently removing posts that DO align with their terms of use which lowers trust scores.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCraigslost.dud
Their customer service sucks they never even call or express any apology or attempt,to help!TDGAF!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plainview, New York
I bought an expresso machine that I was...
I bought an espresso machine that I was told was in working condition, paid $200 plus the shipping $138. The machine came but wasn't working.
I took it to a repair shop, paid $300 to fix it. I have all receipts. Can I get the money back?
The seller does not respond. His name is Jerry Escalante, his phone 360-275-****.
- You can advertise
- Can not contact customer service
Preferred solution: Full refund
User's recommendation: buy locally
About
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.
Craigslist is ranked 44 out of 1234 in Advertising category
USA, Canada, Worldwide
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They allow $5 to $20 for a re-homing fee. It sounds like you are more concerned about that $50.