Craigslist
Craigslist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2124 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2124 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.53% of users think that Craigslist should improve its Customer Service.
47% of users say that they might use Craigslist in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Be very careful. The seller talks about honesty and God.", "Allow people to install the Craigslist app without having to give out their credit or debit card info!", "Not real scam stay away", "I personally wouldn't deal with them. I think they pick and choose who they allow the post on there.", "Beware".
Most users want Craigslist to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaSomeone posted my information on an post
I got posted with my pics and my number and address I need it to be taken down please they wont stop texting to come do inappropriate things I didnt ask for this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaScammer
This guy just posted and did a presentation and paid no one. This was about a week ago and he just posted again.
User's recommendation: Report
Individual didn’t complete work.
Dissatisfaction with work performed by one of your listed agents Ryans Home Services (414) 262-****. His business card states that he is, General Contractor,Handyman, and that he is bonded and insured. He hasnt finished the work.
User's recommendation: Don’t hire this individual.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConcern About My Posts Being Removed
Dear Craigslist Support Team,
I hope this message finds you well. I am writing to express my concern regarding the repeated removal of my posts, which I believe are fully compliant with your community guidelines.
My posts primarily focus on seeking job opportunities or offering assistance to others, and I ensure that all content aligns with your rules and standards. Despite this, they have been flagged and taken down without any clear explanation.
I would greatly appreciate it if you could review my account and provide clarity on why these posts are being removed. If there are any adjustments needed to make them more compliant, I am more than willing to make the necessary changes.
Thank you for your time and support. I look forward to your response and guidance on how to resolve this matter.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redgranite, WisconsinKeeps removing my post for NO REASON!!!
I've had my puppies posted and it was all going great until I declined one person as they were definitely not going to be a good fit for a puppy. Ever since telling her no every single one of my posts have been flagged for removal I'm not a breeder this was not a litter that happened on purpose my dog was impregnated by a stray nevertheless these puppies need a good home I'm down to one left and now thanks to someone being crazy and stalking my posts or reporting me in general I honestly don't know at this point all I know is ever since I told her she couldn't have a puppy every single one of my posts keeps getting removed I post it in less than 10 minutes later it's removed I've been using Craigslist for years but I guess today will be the last day I ever use it will be deleting my account.
Craigslist you are garbage and you need to do better why even have a service email if you're not going to use it and help your customers when they need it. I emailed them and yet to get a reply yet they definitely have plenty of time to continuously remove my posts so thanks to them one puppy looks like they will be left out and unable to find a home.
I even went as far as deleting my account and starting a new one still the same thing. And I know it's targeting me too as the second screenshot are puppies currently posted for sale who have been posted for over a week and haven't been removed and their price is twice the price of my puppy so explain to me Craigslist what do you have against me?!?!?!
User's recommendation: Find a different app Craigslist is garbage!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTargeting my posts for removal for NO REASON!!!!
I see puppies on Craigslist all the time yet when I try to post my pups that happened due to an accidental pregnancy from my dog getting pregnant from a stray I can't I had them posted for 10 to 15 days before having to tell someone they couldn't have one of the puppies as they were not going to be a good fit however the same exact day all of my posts magically started being flagged for removal. I have emailed Craigslist and they have done nothing to help me it's ridiculous how one childish person can ruin these pups chances of getting a home and it's even more ridiculous that Craigslist doesn't see what's happening and stop it to be frank I can currently see puppies posted for sale right now for $600 twice the price of what I am asking for the one puppy we have left who seems like he won't be getting a home now because Craigslist is harassing my posts and removing them for literally no reason I'm not a breeder I'm not breaking any rules I'm just trying to give this poor baby a good home.
SHAME ON YOU CRAIGSLIST!!! YOU SHOULD BE DOING YOUR DUE DILIGENCE LOOKING INTO THESE FALSE FLAGS!!! The fact that I have used Craigslist for years but the one time I actually try to use it for selling instead of buying I'm not allowed to that seems fair.
Do yourself a favor and find a different app because Craigslist is garbage their tech support even more garbage which makes me think the people who work for Craigslist are incompetent and lack many brain cells. Pictures will be proof my post has been removed even after having to make a new Craigslist account to try again not even up 10 minutes before it got flagged ridiculous yet the second picture is of puppies for sale for $600 they've been up for over a week and they seem to have no problem keeping their ad up!
- Absent tech support who absolutely does nothing
- Does not have a proper flagging system as it removes perfectly fine posts
- This company does not offer any actual availability to get a hold of someone when you have a problem
Preferred solution: I have now lost around $100 in care costs over this pup not getting a home due to them removing my post! I want an apology and my post to be put back up and fixed as there's nothing wrong with it!
User's recommendation: Find a different app that has actual customer service because Craigslist is garbage and will do nothing to help you lazy people and lazy company!
Work that wasn’t completed.He
Dissatisfaction with work performed by one of your listed agents Ryans Home Services (414) 262-****. His business card states that he is a,General Contractor, Handyman, and that he is bonded and insured.
He hasnt finished the work that I hired him to do. He hasnt returned my doors, finished my backsplash, reinstalled the drain to my kitchen sink, or finished installing and painting the door and window frames in the kitchen.
User's recommendation: Don’t hire this individual to do work for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScams from craislist
I had an account on Craigslist for many years. In June 2024, I wanted to use Craigslist to look for a service to rebuild the pond in my backyard.
I contacted a guy named Scott A Wilson. His phone number is 714 234-****. I paid over $4000 for materials via Zelle.
Up until now, he hasn't answered my phone calls. Additionally, he is still posting scams on Craigslist.
Preferred solution: Full refund
User's recommendation: Aquarium And Pond Cleaning
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Euclid, OhioKnow one responds to emails.
Someone keeps flagging my posts for no valid reason. Ive read y the he guidelines from top to bottom.
I didnt violate any rules. Ive sent emails and I havent received any reply.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase gone wrong
I wanted to see what recourse I had for an iWatch purchase advertised as excellent condition, but it has a broken critical button, and the seller is wanting to only refund 50%.
- Find things i may need
- No guarantees
Preferred solution: Full refund
User's recommendation: Test EVERY function then and there before leaving with purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammer
I purchased a product from a seller named Leon *** on your website and i didnt received the product. Money was paid to a victicious name phone number on your website. Seller posted items intending to sell but using faulty contact info
Preferred solution: Full refund
User's recommendation: Dont purchase anything on craigslist. Scam site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mililani, HawaiiSomeone posted something of mines that I had on Facebook and put my number on the listing
Someone took a picture of my rims on Facebook and posted it for sale on Craigslist, putting my number on the listing. I don't want it up; a lot of people are calling and texting me for it and it's not for sale.
The person who did this needs to be banned from Craigslist for false advertisement. Please take the post down!
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Verified Buyer | Decatur, GeorgiaCraigslist is Rachel discriminating against minorities and it needs to be stopped
I'm a massage therapist. And I've been trying to post on Craigslist services health and wellness.
Which is $5. For a while I thought that I was posting the ad wrong. Maybe I was not going against the rules. Maybe the picture was bad.
But today I got my answer. They are racial discriminating against minorities. I posted two ads. I paid for them they never even posted them.
Plus not only is Craigslist racial discriminating but they're scamming minorities out of their money. We pay to post an ad on Craigslist when we post the ad it's supposed to go active. The Craigslist is not even allowing that they're flagging us before it even posts. I went through my personal ads.
Were once said receipt and then they don't say that they don't have a receipt. Contacting Craigslist they said it wasn't charged for the ones that don't ever see it. There's over 17 $5 a piece. Anybody that wants this proof please contact me I have it and snapshots.
Recommendation to Future minority customers. Craigslist is scamming minorities and racial discriminating.
Have a photo along with this of me purchasing the service. Service never went up.
User's recommendation: Craigslist racial profiling against minorities. And scamming minorities out of their money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy posting for companion dogs was removed
I called the paid advertisement line. Nobody answers.
I left a message. Nobody responds.
True all companion dogs are pets, but not all pets are companion dogs. They need to be papered and registered with a registry such as AKC or DBR to even be eligible for the companion animals certification programs that these registries offer. A lot of work and expense goes into a raising a litter capable of being companion dogs. you cant just grab a pit bull hybrid from the local shelter or someones barnyard litter.
I had to pay over $3000 and take out a bank loan to get just one of my mated pair. They needed genetic testing to assure they were genetically healthy and wouldnt developed issues as they grew older. I had to pay for all that!
How are people supposed to find companion dogs in Hawaii if people think they should be free or go for $40? Absurd!
- Lots of people read it
- Managed by closed minded idiots
Preferred solution: The issue fixed so I can post my companion dogs but add without it being removed
User's recommendation: Tell Craigslist to have a section for free pets and another for specialty or papered animals. Don’t just not service us because of their opposition to paying for animals.
Wanting to know why my post keeps getting removed/flagged
My puppy keeps getting removed by someone. I am not breaking any rules I have a fear removing fee.
I am just trying to rehome my pups. My post don't even stay up 10 min and it gets removed If you could just look at my post and see if you there is anything wrong with it that would be great. Thank you.
All that my post says. Full blooded mini aussie pups 1 male 1 female ready to go now message for more information before post is removed
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCertified *** and scammer
This dude Jason claimed him could fix my girlfriends air conditioner he seem cool like he knew his stuff at first so I booked him to fix it he gets there and tries to flirt with her asking her all kind of personal questions saying he got money drives bmws he works as a engineer in the city and about her relationship status which I told him in advance that I'm taking care of payment there was no need for the extra stuff so I waited for him to finish I paid him and confronted him he never responded the air conditioning worked for above 40 minutes and stopped working i told him and no response I asked him for a refund and was declined terrible service he post a lot on Craigslist and I think he is based out the Clark New Jersey Union county area honest Abe is not so honest his add says fully insured but I don't believe it
Preferred solution: Full refund
User's recommendation: Don't not use he's service
About
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.
Craigslist is ranked 44 out of 620 in Advertising category
USA, Canada, Worldwide
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Craigslist has been around for 30 years! They operate in 570 cities in over 70 countries, with a wide variety of languages.
They have approximately 50 employees and no customer service helpline, unfortunately. My questions for you: Who is Rachel? How does Craigslist know you are a minority?
If you are including something about that in your ads, that may be against their terms of service. Finally, are you aware this is a public internet forum and if you were to check, you would see there are many, many people complaining about paying for ads that are never placed or get flagged and removed almost immediately.