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Craigslist

Craigslist

www.craigslist.org
What is your customer experience with Craigslist?

Craigslist Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Craigslist has 1.8 star rating based on 2267 customer reviews. Consumers are mostly dissatisfied.

  • 11% of users would likely recommend Craigslist to a friend or colleague.

  • Rating Distribution
  • Pros: No help, Free, Dont know till they respond to a request for a listing.
    Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.

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Media from reviews

Craigslist -  Prevented from creating an account.
Craigslist - Scam sellerSomeone using man name and number and don’t have a Craigslist accountCraigslist - My adCraigslist is becoming the new BackpageCraigslist is becoming the new Backpage - Image 2Craigslist is becoming the new Backpage - Image 3
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Top Craigslist Reviews

Positive Review

"Didn’t get to talk with customer service"

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Hi, I didnt get to talk with anyone from customer service which was okay because my issue got resolved. My ad for my apartment kept getting flagged and...

Critical Review

"Cards declined"

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I tried to pay a posting with my discover card and it kept saying error then I used my debit card and it went thru I called the credit card company and they...

Show reviews that mention
post phone number people account getting flagged reason ads posts phone number
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Sandra J Vsc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Junction, Colorado

Pissed

I work for a property management company. I list available property, and exactly 20 minutes after posting, they are flagged and removed!

I want someone to tell me why before I lose my job. I have filled out several contact forms, begging for someone to tell me what is wrong with my posts so I can fix it and get them posted.

View full review
Pros:
  • No pros
Cons:
  • I post exactly 20 minutes later they are flagged & removed

Preferred solution: Deliver product or service ordered

User's recommendation: Not ever! Craigs List should be boycotted!

Anonymous
map-marker Peoria, Illinois

Prevented from creating an account.

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Craigslist -  Prevented from creating an account.

Looking deeper into Why Not?? I found that CraigsList requires an "M1 chip" mac!!

That chip came out in '23 only 2.5 years ago!!!

This means that CL is Missing Out on (and Frustrating!) maybe Millions of users. Why generate that much ill will???

Mac users LOVE their hearty Macs and KEEP them a long time.

I was happy to find a phone number, but could only leave a VM.

Will I ever get a return call??

I am UNHAPPY I've had to spend this much time and UNHAPPY I am Prevented from using my faithful CraigsList when I need it !!! --Sunny

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User's recommendation: WARNING – to Mac Users of Macs older than 2 years. Not able to create an account. See image.

Damarea Mms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist is becoming the new Backpage

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Craigslist is becoming the new Backpage
Craigslist is becoming the new Backpage - Image 2
Craigslist is becoming the new Backpage - Image 3

I was calling to let you guys know that Craigslist has officially become Back page the fact that you all don't have anybody monitoring this site like you used to back in the day is getting way out of hand because it is a lot of women on here selling themselves I've been flagging the ads and everything only to see them back up in a couple of hrs and I pay just like everyone else does, but I'm a legit massage therapist I'm selling myself if you all need somebody to keep an eye on this site let me know because I'm getting by the wrong callers calling me all because y'all are dicking around and not doing your job.

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Christina K Nia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist is Negligent

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Craigslist allows con artists to post ads. I hired a contractor from Craigslist and was injured and ripped off due to his unethical behavior and negligence.

I have let Craigslist know and asked them to investigate and prevent this individual from placing ads, but I am ignored. I flag the ads to protect others, and Craigslist allows him to repost.

Craigslist is not a safe platform and has no safeguards to protect consumers. It's buyer beware, and it's too easy for scam artists to harm people.

View full review
Loss:
$12000
Pros:
  • Selection
Cons:
  • Not safe for consumers

Preferred solution: Full refund

User's recommendation: Avoid Craigslist - They Support Scam Artists

Azlynn Dfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude and Unethical Lawyer

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Craigslist - Rude and Unethical Lawyer

Me and my wife hired this lawyer Richard S. Joseph Jr.

off Craigslist. Worst decision we ever made. He had a bad temper especially to the other side, and all that argueing just made it take longer and cost more. He dint really help just kinda made all these promises and did the bare minumum.

We just wanted him to explain like why his bill said he worked 40 50 hours when it looked like 2 3 hours and he would say he had to research then we ask well you said you were an expert so why do you need to research .

and he would lose his temper and say if you dont like my bills get another lawyer

We should have known better he had no office no Linkdin no website just that Craigslist ad but we went ahead anyway and it ended up wasting our time and money. later on he started getting worse snappy and short with us felt like we could not even talk to him.

An expert in 'ethics and legal malpracticehow convenient, considering how effortlessly he flip that expertise on his own clients.

We called the state bar and found out he had been reported before and one complaint had a year and a half invesgation that told us all we needed.

the bar told us we did not have to pay any bill our lawyer refuse to explain, and they would help but we had to file a complaint. we just paid it to be done with the whole thing and another lawyer got it all taken care of in a couple of days.

2121 Lohmans Crossing Rd Ste 504 PMB 261

Lakeway, TX 78734-****

512-263-****

Bar Card Number: 1103****â¨

TX License Date: 05/11/1984

Primary Practice Location: Austin , Texas

Lakeway, TX 78734-****

Practice Areas: Business, Consumer, Ethics-Legal Malpractice, Insurance, Litigation: Commercial, Litigation: Personal Injury, Real Estate, Construction, Appellate: Civil, Arbitration, Contracts

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User's recommendation: Do not recommend.

Christina K Nia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist Enables Scam Artists

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Craigslist continues to ignore my pleas to please investigate and remove a scam artist's ads. He is an unethical contractor with many online complaints against him and he is harming people and ripping them off.

I have hard evidence but Craigslist would rather have ad income vs. protecting people. This guy is dangerous and will continue to harm and rip people off.

Craigslist has no safeguards. I continue to flag this guy's ads and Craigslist just lets him repost.

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User's recommendation: Don't Use Craigslist

Candy B Khf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My post keeps getting flagged and I’m following the rules

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I didnt put any price I didnt put any for sale. Im trying to place puppies in homes.

I followed all the rules and every time I post Ive done five posts and they keep getting flagged. My son keeps getting flagged and so does my daughter-in-law. I dont understand whats going on. We all know that the craigslist is not as popular as Facebook, but I still prefer to use it and I cant understand why Im having so many problems if you could give me a call and help me solve this issue I would really appreciate it.

My phone number is 541-973-**** and my name is Candy. Please call me.

View full review

User's recommendation: Right now at this moment, I wouldn’t recommend you guys at all to anybody. I know everybody I know usually gets flagged. I don’t know if it’s a person just doing it or if it’s the company I just know that it keeps happening the whole point in having the craigslist is to be able to buy sale trade and give free stuff away

Gary G Pqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s good

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Not good I couldnt get through to anybody at all I didnt even try to call back again although somebody should have answered

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William M Xfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A recorded message on billing doesn't constitute a phone call with anyone you d********

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I have over 100 listings for sale. I need to be yellow. Send a summary of all my products to one customer.

View full review

Preferred solution: Technical support

Matthew S Vsw
map-marker Yuma, Arizona

Cards declined

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I tried to pay a posting with my discover card and it kept saying error then I used my debit card and it went thru I called the credit card company and they said it was on your end I am trying to find out what is going on

View full review
Cons:
  • I cannot publish a posting

Preferred solution: I would like problem resolved

Chelsey M Ktj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting called nasty names by a person who's asking a dog

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Craigslist - Getting called nasty names by a person who's asking a dog

I messaged a phone number off Craigslist because they were selling a dog, and I told them I was not driving 6 hours away and paying $100 for this dog. He started calling me a b**** and all kinds of other crap. I have his number and the messages still, so if you can kindly call me and talk to me ASAP, I'd appreciate it.

View full review
Loss:
$150
Cons:
  • Nasty people wanna call innocent people names

Preferred solution: Apology

User's recommendation: Do not contact this number he's very disrespectful

Melody L Hrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get any ad even if I make a phony ad to sell a lawnmower it gets flagged and removed. Why what’s wrong? I never had a problem before.

Not let people flag you and I dont think theyre flagging me. I think theres some kind of glitch in the system and I just cant put them and something is just weird and strange.

I dont get it. Ive tried everything and it just nobody can get them in and I need to get them rehomed theyre getting older. This is an accidental breeding. Sometimes my Male he gets them before I can get the females.

Theyre my pets in my house. They dont go outside. I live in a mobile home and I just want them to go to really good homes And if you give stuff free, then people dont appreciate it. Ive learned that.

I have three little Shih Tzu females and one male thats it. because I couldnt find a chocolate and I couldnt find it in reasonable price so I got the mail probably not a good idea. are you flagging me because I dress them up I like to do that theyre my babies, but I cant keep puppies but their moms are small and I put the clothes on the little doggies cause I think it looks cute. Is that why youre flagging me?

I dont get a chance for it even to go online. It doesnt make sense.

I see people that do ads after ads after ads and I even see people that go to community and for sale admitting theyre selling the puppies not rehoming them and its on the page where it says for sale community. I put them on pets.

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User's recommendation: Write in so people don’t have the opportunity to flag you. It should only come from craigslist the people that work there not because some jealous or weird person just gets a kick out of it.

Tea Yiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My ad

Craigslist - My ad

I put an ad up in the right place for a free puppies and it keeps getting taken down I don't understand why

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Trae Bnm

Scam seller

Craigslist - Scam seller

https://{{Redacted}}/chc/cto/d/elmhurst-2013-ford-escape-se/787178****.html

I tried reaching out to this seller about a 2013 ford escape and they tried to get me to buy that vehicle through eBay scam site.

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User's recommendation: Don’t buy from this seller

Donna M Upe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repeated flagging of LEGAL posts

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Craigslist - Repeated flagging of LEGAL posts
Craigslist - Repeated flagging of LEGAL posts - Image 2

I have been repeatedly flagged for my post regarding a sugar glider I am trying to rehome. I have reviewed the Missouri wildlife commissions regulations and it is legal to own and rehome these animals within the state of Missouri as a hobbyist.

I am NOT a breeder. I am a pet owner. I do not own these animals for commercial use or exhibit and I am not trying to rehome my pets within the Sedalia, Missouri city limits where they are prohibited.

I just want to find a loving home for my sugar glider. Can you please help me!

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Andrea E Tfx
map-marker Charlotte, North Carolina

My add has been removed

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My ad has been taken down five times in the last 12 hours I have reworded it five different times and it still has been removed I do not know what the problem is

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About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 50 out of 1143 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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