Craigslist
Craigslist Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist reviews show a 1.8 star rating from 1728 customer reviews, 12% would likely recommend, and consumers are mostly dissatisfied; rating distribution 78% unfavorable and 10% positive.
Key Takeaways for Future Customers
- Expect limited live customer support and delays resolving account or posting problems.
- Monitor payments and request a refund if charged multiple times or if paid ads are blocked.
- Scrutinize listings for scams and verify contacts before transacting.
Negative Feedback / Risk Areas
- No customer service or inability to reach a human for help.
- Posts frequently flagged, removed, or held with little explanation.
- Billing issues include duplicate charges and withheld refunds.
Positive Feedback
Free posting and inexpensive ads when they work; some users call Craigslist a terrific way of advertising and 44% might return if issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist reviews show a 1.8 star rating from 1728 customer reviews, 12% would likely recommend, and consumers are mostly dissatisfied; rating distribution 78% unfavorable and 10% positive.
Key Takeaways for Future Customers
- Expect limited live customer support and delays resolving account or posting problems.
- Monitor payments and request a refund if charged multiple times or if paid ads are blocked.
- Scrutinize listings for scams and verify contacts before transacting.
Negative Feedback / Risk Areas
- No customer service or inability to reach a human for help.
- Posts frequently flagged, removed, or held with little explanation.
- Billing issues include duplicate charges and withheld refunds.
Positive Feedback
Free posting and inexpensive ads when they work; some users call Craigslist a terrific way of advertising and 44% might return if issues are resolved.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silsbee, Texas
Someone continually flagged my posts...
Someone continually flagged my posts for no reason. I have puppies to re-home. No rules were violated.
- Quick access to make items available
- Large number of viewers
- Craigslist seemingly does nothing to prevent flagging harassment
Preferred solution: Individuals banned that maliciously flag posts, for instance - to reduce available pups, items, etc to increase sales
User's recommendation: *** list is convenient way to make things available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Rosa, California
Fraudulent ad for apartment
- Complaint submitted via form; no rep contact.
- I could not attach the ad.
- Ad was a scam; price was over $4000, not $950.
I submitted it now on the complaint form.I did not connect with the customer rep.I wasn't able to attach the fraudulent ad but I was able to here it is below. I realized it was a scam because I Googled the address in the ad and the actual apartment had different picture, the building was different from ad and the price wasn't $950! It was over $4000.
User's recommendation: Scrutinize apartment ads. Watch for scams. If it sounds too good to be true, it's a scan. Report it! I did ustnow!
Miami, Florida
To get understanding why my posts are taken down please.
Please, I'm 65 years old. I'm not understanding why you're taking down my puppies' pics.
Please can someone help me to understand so I can do it correctly?
Please call me ASAP: ***. ***
- You can sell if you have pictures
- Feeling safe
Preferred solution: I need understanding from your company so that my puppie pics are not taken down any more, pls contact me at 786896****
User's recommendation: Not sure you guys are stressing me out, not fair at all.
Monroeville, Pennsylvania
I am lookingat a room for rent where contact material is not clear.
I am looking at a room where the contact material is not clear. Contact material will not go through. Also, the location [GEOGRAPHIC_DATA], where?
Preferred solution: Contact material for address of photo of classified provided.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone sold me a broke vehicle
I will appreciate if someone can call me back at 202-437-**** dis in reference to a broke vehicle I was sold
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery dissatisfied with using craigslist my post was completed correctly. I cannot find a reason for it to be removed and flagged.
- Post removed; reason unclear.
- I reviewed it; looks correct.
- I added contact details (email, realtor, phone, license).
- I am selling my brother's house.
post id: *** house for sale. This.post was removed and I cant determine why, I have reviewed this and everything looks correct.
Please help!
I added my email address and the realtors name, phone number and license information, and I copied their description.
Again, I cannot determine as to why this post was removed. Trying to sell my brothers house.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Las Vegas, Nevada
Acct froze when I flagged a few items that were in wrong catagory
- Craigslist monitoring seems ineffective.
- Constant sale offers across categories, and I've used it since 2004.
- Flagging them freezes my account.
The people monitoring cl are not doing a very good job.
Constant offers of {{Redacted}} for sale in multiple categories ...I flag em and then my account gets frozen...I called police. and fbi and they dont seem to care...day after day...{{Redacted}} where us normal folks are trying to purchase or sell something without a headache.
Been using since 2004...
So I have seen a lot of examples.
- Free postings
User's recommendation: Don't use craigslist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Resolved: Can't find my post
I can't find the post I put for my cats on Craigslist. I need people to find the post I put for my cats. When I look it up, all I see is apartments.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
I can’t post and Craigslist...
I can't post and Craigslist is automatically deleting my post! My email I am posting from is [EMAIL_ADDRESS] 619905****. Please look into my account and see why it is automatically deleting my post.
Preferred solution: Just post normal post
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Camden, South Carolina
To get your help with my add my motorcycle is in car an truck adds i need it in the motorcycle adds
Just list somewhere else
Poor service can't get help with my listing my motorcycle is in the cars an trucks adds it needs to be in motorcycle adds
- I can sale stuff
- No help poor service
Preferred solution: My listing fixed
User's recommendation: Better service help with adds
Tampa, Florida
Account on hold
I went to post an ad and my account is on hold. I have read the rules and believe I am okay with my ad. I would like my account history erased and my account restored.
- Coverage of a variety of subjects
- Took away the singles adds
Riverside, California
Deactivate account
Won't let me deactivate account, can't just make it simple, gotta go threw issue after issue call after call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I’ve left several messages and nothing no call back no nothing
I would like a refund from Craigslist since they want to just take people's money and delete their posts and not say why they were deleted. That makes no sense.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not know why my room rental was taken down
I posted an ad for my room for rent and then you guys took it down. I do not understand why.
Please respond to my email. I had it listed on a winter renewal. If I did something wrong, just don't delete it.
Contact me. Please let me know.
Preferred solution: Understanding why you guys took my ad down
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrooks on Craigslist
Someone posted my car for sale without my knowledge or consent. I tryed to get it removed but since I dont use Craigslist and didn't see it I cod not give customer service enough info to get it removed.
Saint Johns, Florida
I paid double on a single post
- User paid twice for a Craigslist post after missing the first one.
- A duplicate posting appeared in their account after the second attempt.
I was posting in Craigslist and I'm afraid I paid double by mistake because I didn't see the post and I thought it didn't go through. Then, after the second time, I went to my account and I saw a double posting. Can you correct that for me?
Thank you,
Rosario Householder
904-703-****
hldrofhs@***.com
Preferred solution: Full refund
About
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.
Craigslist is ranked 42 out of 1231 in Advertising category
USA, Canada, Worldwide
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