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Craigslist

Craigslist

www.craigslist.org
What is your customer experience with Craigslist?

Craigslist Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Craigslist has 1.8 star rating based on 1734 customer reviews. Consumers are mostly dissatisfied. 12% would likely recommend. Rating distribution skewed unfavorable and many ask for a refund or improved customer service.

Key Takeaways for Future Customers

  • Expect limited or no live customer service when posting or disputing flags.
  • Be cautious of scams and fraudulent ads when buying or renting.
  • Billing and refund problems reported; keep payment records.

Negative Feedback / Risk Areas

  • Frequent flagged or deleted posts and unexplained account holds.
  • Unresponsive support and delayed or denied refunds.
  • Reports of scams, hacked billing pages, and payment errors.

Positive Feedback

Site is free to use and helps locate items; some users will return if customer service and reliability improve.

View full overview ›

Media from reviews

Craigslist - I withdraw all my funds at the same...
Craigslist - I withdraw all my funds at the same... - Image 2Craigslist - Someone continually flagged my posts...Craigslist - Someone continually flagged my posts... - Image 2Craigslist - To get understanding why my posts are taken down please.Craigslist - To get understanding why my posts are taken down please. - Image 2Craigslist - I am lookingat a room for rent where contact material is not clear.
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Show reviews that mention
post people account number getting flagged phone sale posts service ads
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Nura M Oke

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagos, Lagos

I withdraw all my funds at the same...

Craigslist - I withdraw all my funds at the same...
Craigslist - I withdraw all my funds at the same... - Image 2

I withdrew all my funds at the same time, and it failed, but I cannot withdraw the money to my bank account.

Loss:
$500000
Pros:
  • Amazon
Cons:
  • Products

Preferred solution: To dis-risks my account

User's recommendation: Always asked for information

View full review
Cindy A Dza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silsbee, Texas

Someone continually flagged my posts...

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Craigslist - Someone continually flagged my posts...
Craigslist - Someone continually flagged my posts... - Image 2

Someone continually flagged my posts for no reason. I have puppies to re-home. No rules were violated.

Pros:
  • Large number of viewers
  • Quick access to make items available
Cons:
  • Craigslist seemingly does nothing to prevent flagging harassment

Preferred solution: Individuals banned that maliciously flag posts, for instance - to reduce available pups, items, etc to increase sales

User's recommendation: Craig's list is convenient way to make things available

View full review
Lynn H Mvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Rosa, California

Fraudulent ad for apartment

AI Highlights
  • - Complaint submitted via form; no rep contact.
  • - I could not attach the ad.
  • - Ad was a scam; price was over $4000, not $950.
Craigslist - Fraudulent ad for apartment

I submitted it now on the complaint form.I did not connect with the customer rep.I wasn't able to attach the fraudulent ad but I was able to here it is below. I realized it was a scam because I Googled the address in the ad and the actual apartment had different picture, the building was different from ad and the price wasn't $950! It was over $4000.

User's recommendation: Scrutinize apartment ads. Watch for scams. If it sounds too good to be true, it's a scan. Report it! I did ustnow!

View full review
Mrs. Theresa B
map-marker Miami, Florida

To get understanding why my posts are taken down please.

Craigslist - To get understanding why my posts are taken down please.
Craigslist - To get understanding why my posts are taken down please. - Image 2

Please, I'm 65 years old. I'm not understanding why you're taking down my puppies' pics.

Please can someone help me to understand so I can do it correctly?

Please call me ASAP: ***. ***

Pros:
  • You can sell if you have pictures
Cons:
  • Feeling safe

Preferred solution: I need understanding from your company so that my puppie pics are not taken down any more, pls contact me at 786896****

User's recommendation: Not sure you guys are stressing me out, not fair at all.

View full review
Diane B Jtb
map-marker Monroeville, Pennsylvania

I am lookingat a room for rent where contact material is not clear.

Craigslist - I am lookingat a room for rent where contact material is not clear.

I am looking at a room where the contact material is not clear. Contact material will not go through. Also, the location [GEOGRAPHIC_DATA], where?

Preferred solution: Contact material for address of photo of classified provided.

View full review
Reginald L Dgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

My name is *** an I've...

AI Highlights
  • - Posts are removed after posting; account security requested.
  • - Feels harassed and profiled; seeks housing resolution and may pursue legal action.

My name is *** an I've been trying to post a simple post trying to find housing before I move to *** an from two different accounts over 40 same post cuz I said nothing wrong at all on any post you all keep removing my post so now I'm in process of sueing for profiling a harassment I feel picked on by your company cuz I didn't swear didn't talk drugs or sex so I'm giving u all the benefit of the doubt secure my account correctly by the end of this month or my lawyer will reach out to your ceo cfo whatever o to press chargers I've never experienced this a day in my life from you all usually be a fan who reports it but it's less than 5 mins when I post and you all remove it thats harassment so tighten up or get your wallets out cuz I'm coming for way more than 7 figures I'm thinking y'all can afford 9 figures for my issues so I can then buy a house in *** an not even need your services my accounts are under *** and *** I've also reached out to the other customer service page where we put the code na title of the post an no response well my lawyer filing paperwork as we speak play with your kids not me I've sued multiple main stream brands ur another one. On this list

Pros:
  • Finding what you need
Cons:
  • When u post what u need an get flagged for absolutely no reason

Preferred solution: My post approved an reinstated without me creating a new post

View full review
1 comment
Guest

If the company reads your post they won't be able to stop laughing.

Christopher B Qpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone sold me a broke vehicle

Craigslist - Someone sold me a broke vehicle
Craigslist - Someone sold me a broke vehicle - Image 2
Craigslist - Someone sold me a broke vehicle - Image 3
Craigslist - Someone sold me a broke vehicle - Image 4
Craigslist - Someone sold me a broke vehicle - Image 5

I will appreciate if someone can call me back at 202-437-**** dis in reference to a broke vehicle I was sold

Loss:
$9000

Preferred solution: Full refund

View full review
Gwendolyn E Aqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baton Rouge, Louisiana

There is someone on Craigslist in the...

There is someone on Craigslist in the Baton Rouge area in the Pets ad section that is a fraud and scammer. She is advertising Shih Tzu figs for sale and scams people of their money.

She scammed me of $230 yesterday, 07/02/2006. Her phone number is 332-272-****.

She is proud of what she does. Please take her off the Craigslist in Baton Rouge/pets.

Loss:
$230
Pros:
  • Can find great buys
Cons:
  • Too many scammers allowed on this site

Preferred solution: Full refund

View full review
Heidi W Oyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Rosa, California

Why is my post disappearing, twice

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My ad, very simple, pair of new fancy headphones, was removed 6/29. Read something about no ph #'s or email but I removed those.

Made a new ad today- same headphones, no person info. Again it's removed.

I used Craigs list A LOT 10 years ago, posting and reading. I'm not that good/fast anymore and want to know what I did wrong without posting a third time and have it removed again.

View full review
Timothy K Rbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did absolutely nothing

Trying to post an ad won't take my account number. Keeps telling me my address is incorrect.

That is not right; all my information is correct. Just trying to post an ad on your Craigslist page.

User's recommendation: Don't\nUse craigslist

View full review
Janice S Utx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington Beach, California

Craigslist bully flags my adds for...

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Craigslist bully flags my adds for removal even tho they meet craigslist guidelines. I recieved insulting emails thru craigslist from a person.

I recieved threatening emails. For a picture of a kitten playing with a giant cat nip cigerette that i bought from Chewy.com

I reported all of this to craigslist and no one has contacted me.

Loss:
$950
Pros:
  • Its free and reaches alot of people
Cons:
  • Craigslist users can flag your add if they get a hair up their but

Preferred solution: Explanation

User's recommendation: Craigslist never contacted me. Hopeless situation

View full review
Gregory D Fgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Tennessee

Some one keeps flagging my post

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I've used Craigslist for over 20 years and I keep on getting my post flagged. I have no idea why it's happening, but it's really ticking me off. I'm gonna just find another platform to post on.

Pros:
  • There are no pros
Cons:
  • Anyone can flag your post

Preferred solution: Stop flagging my post

User's recommendation: Find a different outlet to put your post on because if someone doesn’t like you, they can just keep on flagging it it’s ridiculous

View full review
1 comment
Guest

" I'm gonna just find another platform to post on." that I have to PAY for. No more freebies for me. There, I fixed it for you.

Jackie P Pgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

My posts are being flagged and deleted....

Original review updated Jun 20, 2026

My posts are being flagged and deleted. I have read and agree to TOU.

Im trying to sell German shepherd puppies.

Ive previously sold 3 litters with Craigslist. *** never had a problem with *** until now

Pros:
  • Sells great
Cons:
  • Posts are being removed

Preferred solution: Please stop deleting my posts.

View full review
Tony A Hwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Suspect hacking on car billing. Misspelled billing questions.

Misspellings on billing questions; specifically, expiry date request is typical of a foreign hacker trying to get credit card info.

Preferred solution: Is the Craigslist billing hacked. Specifically the billing expire date request is mis spelled, “expiry” typical of a foreign hackers, please let me know, thank you

User's recommendation: Is billinghacked ?

View full review
Tony A Hwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Suspect hacking on car billing. Misspelled billing questions.

When posting auto ad and attempting to pay the 5 $ fee I noticed an mis spelling on the form to give credit card information. Mis spellings can be common when a billing has been hacked.

Specifically the expiration date request is expiry.

Not expiration date or other.

Can you please let me know ?

Thank you, ***

View full review
Tyliah Fjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salem, New Hampshire

Missing photos

I have items on Craigslist NH for a few months opened account a couple days ago there was no pictures to be found

Pros:
  • Easy access

Preferred solution: I would like my items posted again and be left their until I remove them

View full review

About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 44 out of 1234 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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