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Craigslist

Craigslist

www.craigslist.org
What is your customer experience with Craigslist?

Craigslist Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Craigslist has 1.8 star rating based on 2203 customer reviews. Consumers are mostly dissatisfied.

  • 11% of users would likely recommend Craigslist to a friend or colleague.

  • Rating Distribution
  • Pros: No help, Free, Dont know till they respond to a request for a listing.
    Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.

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Media from reviews

Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower it gets...
Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 2Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 3Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 4Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 5Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 6Craigslist - I can’t get any ad even if I make a phony ad to sell a lawnmower... - Image 7
View all media ›

Top Craigslist Reviews

Positive Review

"Ad removed without information.This time it is working."

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Ad removed and no contacts from people interested in renting.keep checking upon the Ad many be it is not even there. User's recommendation: Do not trust .

Critical Review

"Post keep getting taken down"

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I have been trying to post a rehoming ad for 2 weeks, and Craigslist keeps taking it down. I even copied and pasted another post that has been there for hours,...

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post phone number account people reason ads posts getting flagged email
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Maria A Vqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Post keep getting taken down

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I have been trying to post a rehoming ad for 2 weeks, and Craigslist keeps taking it down. I even copied and pasted another post that has been there for hours, word for word, and how come only mine gets taken down and not theirs? I don't think that's fair.

View full review

Preferred solution: Would like my post not to get taken down

User's recommendation: Just post somewhere else

Melody L Hrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Compton, California

I can’t get any ad even if I make a phony ad to sell a lawnmower it gets flagged and removed. Why what’s wrong? I never had a problem before.

Not let people flag you and I dont think theyre flagging me. I think theres some kind of glitch in the system and I just cant put them and something is just weird and strange.

I dont get it. Ive tried everything and it just nobody can get them in and I need to get them rehomed theyre getting older. This is an accidental breeding. Sometimes my Male he gets them before I can get the females.

Theyre my pets in my house. They dont go outside. I live in a mobile home and I just want them to go to really good homes And if you give stuff free, then people dont appreciate it. Ive learned that.

I have three little Shih Tzu females and one male thats it. because I couldnt find a chocolate and I couldnt find it in reasonable price so I got the mail probably not a good idea. are you flagging me because I dress them up I like to do that theyre my babies, but I cant keep puppies but their moms are small and I put the clothes on the little doggies cause I think it looks cute. Is that why youre flagging me?

I dont get a chance for it even to go online. It doesnt make sense.

I see people that do ads after ads after ads and I even see people that go to community and for sale admitting theyre selling the puppies not rehoming them and its on the page where it says for sale community. I put them on pets.

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User's recommendation: Write in so people don’t have the opportunity to flag you. It should only come from craigslist the people that work there not because some jealous or weird person just gets a kick out of it.

Marcus C C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My post keeps getting removed

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Craigslist - My post keeps getting removed
Craigslist - My post keeps getting removed - Image 2
Updated by user Apr 04, 2025

Total *** that i can't have my post stay up on Craigslist without it being removed.

Original review Apr 03, 2025

I'm pissed that my post keeps getting removed and I'm not getting a logical reason why. What can the company do better?

Stop removing posts for no *** reason.

I'm just trying to find homes for some puppies, and Craigslist keeps removing my post, so it's very frustrating when the post keeps getting removed and again I'm not getting a logical reason why it's being removed—no email, no information on why it got removed. Great company you are, Craigslist, just kidding you suck Craigslist.

View full review
Pros:
  • Lots of items
Cons:
  • Poor customer service

Preferred solution: Apology

2 comments
Guest

How about getting your dog fixed so it won't keep having puppies. Millions of puppies and kittens are euthanized every year because there are not enough homes for them and the ones that do get homes often go to abusive ones.

Kalie Vay

I posted for my dog to be rehomed but Craigslist keep removing it without reason. I am trying to keep him out of the shelter. Craigslist is a big fake site, because I see quite a few people on here rehoming there pets and their ads do not get removed.

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Susan Q Kqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Somebody stole my dog they’re using craigslist as their forum to sell my dog every time I try to post something with my dogs picture it’s flagged within minutes and craigslist won’t do anything about

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Somebody stole my dog they’re using craigslist as their forum to sell my dog every time I...

My dog was stolen. They're selling her on Craigslist, and every time I try to post with pictures of my dog, the party who stole her flags it immediately and takes it down, and there's nothing I can do.

Even this right here doesn't work. Their phone numbers don't work.

Nothing works. It's the wild, wild West on Craigslist; nobody gives a ***

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User's recommendation: Don’t use craigslist it is a place where selling stole animals is allowed

1 comment
Guest

step 1. buy the dog step 2. call cops (or deal with it)

Adita C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They removed my post without no reason

Craigslist - They removed my post without no reason
Craigslist - They removed my post without no reason - Image 2
Craigslist - They removed my post without no reason - Image 3
Craigslist - They removed my post without no reason - Image 4

I need to know why they removed my post every time I try to put some pictures of my frenchies if something the I am doing wrong even I change my email or my phone number please let me know

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Preferred solution: To let me post my pictures

Angela N Ugg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flag - removed ad

Craigslist - Flag - removed ad
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Craigslist - Flag - removed ad - Image 3
Contains 1 confidential file for company representatives

My name is Angela Nikolaou. I have had an ad for a year now and I work decently because I am a professional.

I do my job correctly and suddenly, my ad was deleted and flagged.

Please, I need your help very much. Please, extend your assistance.

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Preferred solution: I want to know why my add removed and flag, and I want to fix this problem

Adita C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

They removed my post without no reason

Craigslist - They removed my post without no reason
Craigslist - They removed my post without no reason - Image 2
Craigslist - They removed my post without no reason - Image 3
Craigslist - They removed my post without no reason - Image 4

Ok i try to post some pictures of my frenchies but every time I did it they removed it even if I change the email or my phone number please just tell me if is something they I did wrong details about

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Anonymous
map-marker Redford, Michigan

My account blocked

Craigslist - My account blocked

Hello I am not sure what happened, but my account has been blocked . Can someone call me and discuss 313204**** or email: troybrunch@***.com

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Anonymous
map-marker Montreal, Quebec

Constantly remove my ads

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Craigslist - Constantly remove my ads

I sm license massage therapist, put my ad on service, I am urologist ,relaxation massage therapy techniques. License.

Give receipt for insurance. Bit when I put my ad somebody always block me,remove. I am in Montreal Canada quebec.

Put my ads massage service .same time I see gay guys openly put ads,other people offer sex service nin car,no problem, them there. And I sm certified massage therapist, i sm not there.

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User's recommendation: Bad site

Ter H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get passed map, for last 4 Years. Doesn't allow looking at CONTENT OF AN AD. TAKES YOU TO A MAP OF 15 THINGS, AND WANTS YOU TO GUESS!!!

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What makes every year, last 4, you put up a map at the beginning of the season that comes up if you click on an ad. You can't see contents anymore.

Just a map to guess where the ad is.

Went to thousands in the last 10 years. When your map comes up again, like no, I stop using Craigslist!!!

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Cons:
  • Map the map

Preferred solution: LOSE THE FN MAP

User's recommendation: MAKE THEM STOP THE STINKIN MAP!!!!!

Michael C Uyt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

Craigslist - Fraud
Contains 1 confidential file for company representatives

I was scammed out of money due to a fake posting. I sent a deposit via Zelle and have received no response since.

They kept asking for more money. They asked me to call my bank or send Apple Pay to deliver my product.

View full review
Loss:
$300
Pros:
  • Lots of choices
Cons:
  • Lots of scams

User's recommendation: Not real scam stay away

Ada I Zfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need why every time I post something they removed it

Craigslist - I need why every time I post something they removed it
Craigslist - I need why every time I post something they removed it - Image 2
Craigslist - I need why every time I post something they removed it - Image 3
Craigslist - I need why every time I post something they removed it - Image 4

I posted some items but they have been removed. Why is something that I'm doing wrong? Please, I need to post my sales.

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Preferred solution: Posting my items and please don’t removed

User's recommendation: Please I need to know why they removed my podt

Melissa W Dnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold a sick puppy

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I was sold a puppy off Craigslist that had parvo, and now the puppy is in the hospital fighting for his life. It's ridiculous that I cannot speak to somebody at Craigslist to get to the bottom of this.

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Loss:
$2500

Preferred solution: Full refund

Colleen A Tpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keep getting same message even though into is correct therefor unable to to any further

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No body came online to talk. Could not cease listing.

Entered correct info and kept getting 'Please correct' and the info was there and was correct. Tried to talk and there was no response to the call.

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Cons:
  • Big convoluted run around

Preferred solution: I would likketo get my boat posted to sell

User's recommendation: dom't bother

Margarito Tip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No solution

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I keep getting flagged for posting free puppies. I asked the flagger to stop in one of my posts.

I still get flagged within 30 minutes. Craigslist used to be a good site, but they want to charge you for a post to sell something or post a job.

I won't use the website anymore. Waste of time.

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Preferred solution: Nothing

User's recommendation: Pick a different site

Melody L Hrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because for some reason, I can’t even get the ad in and it’s flagged as soon as I put it in and I am rehoming them so I don’t understand that and I’ve tried everything to get in and I’m flaggedI don’t

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I can't post anything; it flagged me as soon as I put it in. I'm trying to rehome some puppies, and they're getting older and older, and I've tried everything for months. I don't know what's wrong, so can you please help me and us?

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User's recommendation: People shouldn’t be able to flag you just because they’re either jealous cause your prices are lower or there’s a lot of strange people on craigslist too. I guess they have nothing else to do.

About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 44 out of 631 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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