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Craigslist

Craigslist

www.craigslist.org
What is your customer experience with Craigslist?

Craigslist Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Craigslist has 1.8 star rating based on 2272 customer reviews. Consumers are mostly dissatisfied.

  • 11% of users would likely recommend Craigslist to a friend or colleague.

  • Rating Distribution
  • Pros: No help, Free, Dont know till they respond to a request for a listing.
    Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.

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Media from reviews

Craigslist - Bad purchase ( fraud)
Craigslist - Bad purchase ( fraud) - Image 2Craigslist - Amandawillis281@***.comCraigslist - Amandawillis281@***.com - Image 2Craigslist - Amandawillis281@***.com - Image 3Craigslist - Amandawillis281@***.com - Image 4Craigslist - Amandawillis281@***.com - Image 5
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Top Craigslist Reviews

Positive Review

"Didn’t get to talk with customer service"

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Hi, I didnt get to talk with anyone from customer service which was okay because my issue got resolved. My ad for my apartment kept getting flagged and...

Critical Review

"Still can't find the item was no help at all"

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Still can't find the item was no help at all looked through all of Craigslist to find item can't find it

Show reviews that mention
post phone number people account getting flagged reason ads posts phone number
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Larry L Bnh
map-marker Langley, British Columbia

Bad purchase ( fraud)

Craigslist - Bad purchase ( fraud)
Craigslist - Bad purchase ( fraud) - Image 2

Purchased a deer head from the guy. 12 hours later, I went to take it from the car, only to have an antler fall off! I contacted the seller, who refuses to return my money!

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User's recommendation: Stay away from this guy

Amanda F Kwt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milwaukee, Wisconsin

Amandawillis281@***.com

Contains 3 confidential files for company representatives

I have issues people are posting their pets asking for rehoming fees and I found one more than one and they supposed to meet me up they know what showed up for last 3 weeks and one did not show up no call no show no text message from that person and they are scamming people this needs to be stopped people like me wanting a dog or a puppy it's supposed to be free and they're asking rehoming fees and people like me is on disability and work part-time this needs be issued and needs to be addressed

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Preferred solution: puppy

Anonymous
map-marker Peoria, Illinois

Prevented from creating an account.

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Craigslist -  Prevented from creating an account.

Looking deeper into Why Not?? I found that CraigsList requires an "M1 chip" mac!!

That chip came out in '23 only 2.5 years ago!!!

This means that CL is Missing Out on (and Frustrating!) maybe Millions of users. Why generate that much ill will???

Mac users LOVE their hearty Macs and KEEP them a long time.

I was happy to find a phone number, but could only leave a VM.

Will I ever get a return call??

I am UNHAPPY I've had to spend this much time and UNHAPPY I am Prevented from using my faithful CraigsList when I need it !!! --Sunny

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User's recommendation: WARNING – to Mac Users of Macs older than 2 years. Not able to create an account. See image.

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Falecia Edj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Removed of all my post.

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All of my posts get flagged and removed. I would like to know the reason. Is it someone that's been doing it?

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Jacquelyn M Jdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response for ID in three weeks 789621****

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After three weeks no response from posting #789621****

{{Redacted}}

View full review

Preferred solution: Response

User's recommendation: If a item is nonavlable take it of their postong

Damarea Mms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist is becoming the new Backpage

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Craigslist is becoming the new Backpage
Craigslist is becoming the new Backpage - Image 2
Craigslist is becoming the new Backpage - Image 3

I was calling to let you guys know that Craigslist has officially become Back page the fact that you all don't have anybody monitoring this site like you used to back in the day is getting way out of hand because it is a lot of women on here selling themselves I've been flagging the ads and everything only to see them back up in a couple of hrs and I pay just like everyone else does, but I'm a legit massage therapist I'm selling myself if you all need somebody to keep an eye on this site let me know because I'm getting by the wrong callers calling me all because y'all are dicking around and not doing your job.

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Christina K Nia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist is Negligent

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Updated by user Nov 12, 2025

Craigslist is a corrupt entity IMO. They are a platform that condones, enables, and empowers fraudsters. When notified of this activity, the company does nothing.

Original review Oct 28, 2025

Craigslist allows con artists to post ads. I hired a contractor from Craigslist and was injured and ripped off due to his unethical behavior and negligence.

I have let Craigslist know and asked them to investigate and prevent this individual from placing ads, but I am ignored. I flag the ads to protect others, and Craigslist allows him to repost.

Craigslist is not a safe platform and has no safeguards to protect consumers. It's buyer beware, and it's too easy for scam artists to harm people.

View full review
Loss:
$12000
Pros:
  • Selection
Cons:
  • Not safe for consumers

Preferred solution: Full refund

User's recommendation: Avoid Craigslist - They Support Scam Artists

David D Dge
map-marker Matawan, New Jersey

Threats

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Threatened by someone and you conveniently have nobody available, and your link on legal return message not sent. Is Craigslist even up and running?

Cause I know you charged me 5.00 for my ad. I expect you to find that person before it gets any further.

Your relay system is kind of flawed.

David

732670**** please call asap

View full review
Loss:
$5
Pros:
  • Easy to post
Cons:
  • Scammers trolls non vetted people

Preferred solution: Full refund

User's recommendation: Go elsewhere

Zeniah Nhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

They should call the service "HELP-LESS

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They flagged and deleted my ads and have not responded to my inquiries as to why .×××××÷÷×÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷'xxxxcxcccccfccffxccccc xxxxxcxcxcccccfccccc

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Azlynn Dfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude and Unethical Lawyer

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Craigslist - Rude and Unethical Lawyer

Me and my wife hired this lawyer Richard S. Joseph Jr.

off Craigslist. Worst decision we ever made. He had a bad temper especially to the other side, and all that argueing just made it take longer and cost more. He dint really help just kinda made all these promises and did the bare minumum.

We just wanted him to explain like why his bill said he worked 40 50 hours when it looked like 2 3 hours and he would say he had to research then we ask well you said you were an expert so why do you need to research .

and he would lose his temper and say if you dont like my bills get another lawyer

We should have known better he had no office no Linkdin no website just that Craigslist ad but we went ahead anyway and it ended up wasting our time and money. later on he started getting worse snappy and short with us felt like we could not even talk to him.

An expert in 'ethics and legal malpracticehow convenient, considering how effortlessly he flip that expertise on his own clients.

We called the state bar and found out he had been reported before and one complaint had a year and a half invesgation that told us all we needed.

the bar told us we did not have to pay any bill our lawyer refuse to explain, and they would help but we had to file a complaint. we just paid it to be done with the whole thing and another lawyer got it all taken care of in a couple of days.

2121 Lohmans Crossing Rd Ste 504 PMB 261

Lakeway, TX 78734-****

512-263-****

Bar Card Number: 1103****â¨

TX License Date: 05/11/1984

Primary Practice Location: Austin , Texas

Lakeway, TX 78734-****

Practice Areas: Business, Consumer, Ethics-Legal Malpractice, Insurance, Litigation: Commercial, Litigation: Personal Injury, Real Estate, Construction, Appellate: Civil, Arbitration, Contracts

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User's recommendation: Do not recommend.

Christina K Nia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Craigslist Enables Scam Artists

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Craigslist continues to ignore my pleas to please investigate and remove a scam artist's ads. He is an unethical contractor with many online complaints against him and he is harming people and ripping them off.

I have hard evidence but Craigslist would rather have ad income vs. protecting people. This guy is dangerous and will continue to harm and rip people off.

Craigslist has no safeguards. I continue to flag this guy's ads and Craigslist just lets him repost.

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User's recommendation: Don't Use Craigslist

Candy B Khf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My post keeps getting flagged and I’m following the rules

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I didnt put any price I didnt put any for sale. Im trying to place puppies in homes.

I followed all the rules and every time I post Ive done five posts and they keep getting flagged. My son keeps getting flagged and so does my daughter-in-law. I dont understand whats going on. We all know that the craigslist is not as popular as Facebook, but I still prefer to use it and I cant understand why Im having so many problems if you could give me a call and help me solve this issue I would really appreciate it.

My phone number is 541-973-**** and my name is Candy. Please call me.

View full review

User's recommendation: Right now at this moment, I wouldn’t recommend you guys at all to anybody. I know everybody I know usually gets flagged. I don’t know if it’s a person just doing it or if it’s the company I just know that it keeps happening the whole point in having the craigslist is to be able to buy sale trade and give free stuff away

Louis S Qhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Report a fraudulent postingReport a fraudulent business.

Could not get hold of the human person and I need to talk to somebody about a fraudulent business. Please give me a call back.

My telephone number is 216618****. The name is Lou Stefano.

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Gary G Pqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s good

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Not good I couldnt get through to anybody at all I didnt even try to call back again although somebody should have answered

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William M Xfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A recorded message on billing doesn't constitute a phone call with anyone you d********

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I have over 100 listings for sale. I need to be yellow. Send a summary of all my products to one customer.

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Preferred solution: Technical support

Matthew S Vsw
map-marker Yuma, Arizona

Cards declined

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I tried to pay a posting with my discover card and it kept saying error then I used my debit card and it went thru I called the credit card company and they said it was on your end I am trying to find out what is going on

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Cons:
  • I cannot publish a posting

Preferred solution: I would like problem resolved

About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 35 out of 1174 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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