Craigslist
Craigslist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2216 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2216 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.52% of users think that Craigslist should improve its Customer Service.
45% of users say that they might use Craigslist in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Sadly just keep reposting", "I believe Craig is a good company, but it’s very difficult to get a hold of someone if you do have a problem", "STAY AWAY ! ITS A SCAM!", "Don't waste your time with Craigslist. They are very fickle about what they allow to be posted and will flag you for nothing. They used to be good, but not so much today. Craigslist is yesterday's news anyway. There's no customer service and I don't think anyone is monitoring the site anymore. Everything is automated, and there's no recourse if your post is flagged. My recommendation is to use Facebook Marketplace to buy/sell items, Glassdoor and LinkedIn for jobs. And there are so many options for roommates and apartments. What's crazy is there are so many scammers allowed on Craigslist. it seems like that's all that's left. yet legitimate posts are flagged and removed. Maybe it's the scammers manually flagging the posts LOL. Whatever the case, CL is just too much hassle these days to be of any use. Too much aggravation offsets any benefits.", "Ok".
Most users want Craigslist to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Craigslist Reviews
"Trouble posting a listing"
I have not heard from someone yet. You can contact me at the following sources; Robert Parker rabbonn@***.com 801 242 **** Thanks. User's recommendation: Ok
"Keep getting my post removed"
I have placed a post for re-homing two puppies and have checked the wording on other posts and it reads just like others, yet my post keeps getting removed or...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Keep getting my post removed
I have placed a post for re-homing two puppies and have checked the wording on other posts and it reads just like others, yet my post keeps getting removed or flagged by someone. I'm not a breeder, and these puppies have been very well taken care of: first shots and health certificates. I have tried to contact someone at CL about this, but no help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Compton, California
I can’t get any ad even if I make a phony ad to sell a lawnmower it gets flagged and removed. Why what’s wrong? I never had a problem before.
Not let people flag you and I dont think theyre flagging me. I think theres some kind of glitch in the system and I just cant put them and something is just weird and strange.
I dont get it. Ive tried everything and it just nobody can get them in and I need to get them rehomed theyre getting older. This is an accidental breeding. Sometimes my Male he gets them before I can get the females.
Theyre my pets in my house. They dont go outside. I live in a mobile home and I just want them to go to really good homes And if you give stuff free, then people dont appreciate it. Ive learned that.
I have three little Shih Tzu females and one male thats it. because I couldnt find a chocolate and I couldnt find it in reasonable price so I got the mail probably not a good idea. are you flagging me because I dress them up I like to do that theyre my babies, but I cant keep puppies but their moms are small and I put the clothes on the little doggies cause I think it looks cute. Is that why youre flagging me?
I dont get a chance for it even to go online. It doesnt make sense.
I see people that do ads after ads after ads and I even see people that go to community and for sale admitting theyre selling the puppies not rehoming them and its on the page where it says for sale community. I put them on pets.
User's recommendation: Write in so people don’t have the opportunity to flag you. It should only come from craigslist the people that work there not because some jealous or weird person just gets a kick out of it.
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Verified Reviewer |
Warrensburg, Missouri
Repeated flagging of LEGAL posts
I have been repeatedly flagged for my post regarding a sugar glider I am trying to rehome. I have reviewed the Missouri wildlife commissions regulations and it is legal to own and rehome these animals within the state of Missouri as a hobbyist.
I am NOT a breeder. I am a pet owner. I do not own these animals for commercial use or exhibit and I am not trying to rehome my pets within the Sedalia, Missouri city limits where they are prohibited.
I just want to find a loving home for my sugar glider. Can you please help me!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy post keeps getting removed
Total *** that i can't have my post stay up on Craigslist without it being removed.
I'm pissed that my post keeps getting removed and I'm not getting a logical reason why. What can the company do better?
Stop removing posts for no *** reason.
I'm just trying to find homes for some puppies, and Craigslist keeps removing my post, so it's very frustrating when the post keeps getting removed and again I'm not getting a logical reason why it's being removed—no email, no information on why it got removed. Great company you are, Craigslist, just kidding you suck Craigslist.
- Lots of items
- Poor customer service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint of a seller on Craigslist that took a deposit from me.
You had a seller who posted their 2006 Toyota 4Runner for sale at $5,000.00 on 02/24/2025. I contacted the seller, and he stated that he had many offers for the vehicle, so he would be willing to sell it to me if I would give him a deposit of $1,000.00 to prove I was a serious buyer. I agreed to that, and we decided that I would have a relative look at the vehicle the next morning, and if it checked out, we would complete the purchase right then and there. He gave me an address for a Chase Bank in Sun City, and my relative drove there to meet him at an agreed time. John Miller is his name, and his phone number is 480-...-...
Mr. Miller called me approximately 15-20 minutes before the meeting and told me he had a medical issue with his wife and that he was at the hospital, so we could not complete the purchase as agreed, and he would have to contact me later to discuss what the next steps would be. As it turns out, Mr. Miller kept making excuses for where he was and when we could complete the deal. Days passed, and then he told me he couldn't find the title and he didn't know where to find it. Days, then weeks, passed with little correspondence, so we agreed that he would return my deposit. He stated he had spent the deposit money and was unable to come up with the $1,000.00 right away, so I agreed to $500.00 right away and the balance on May 1st. He had since closed the Zelle account used to receive my deposit money and the $500.00 reimbursement and has consistently lied to me about sending me a personal check, which I had agreed to receive because of the closed Zelle account. He has lied over and over, never had the title in hand as he had stated, and does not answer calls or respond to text messages.
I advised him that I would be contacting Craigslist, and he pleaded with me not to do that, stating that he is a man of his word and would make good on his promise to reimburse me. Being a man of my word myself, I agreed and would wait for his check. Of course, nothing happened on his end; he seems to be a habitual liar. I would have contacted you sooner, but I trusted that a retired Army veteran would be a man of his word.
I have contacted an attorney and am in the process of going through small claims court. I realize that you probably cannot assist me in seeking reimbursement at this point, being June already, but I want to have this complaint on file with you as this man is dishonest and needs to be reported to you. I would like to know if this is possible so this man does not try to scam someone else.
- Great place to sell items
- There are some people that are scammers
Preferred solution: Full refund
User's recommendation: Do not believe anyone anymore, being honest makes you vulnerable.
This isn’t Craigslist and to “count” as being on file your correspondence must be sent USPS or courier, signature receipt required.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy are postings of my resume being flagged and marked for removal?
I have successfully used Craigslist to post in the past for jobs. I'm very appreciative of this platform and am back to post again after losing my job.
However, I notice that my posts under the 'Resume' tab are being flagged and removed. I can't understand why. I have reviewed all of the FAQs and Terms of Service to try to figure out what I might have done wrong. My post seems legitimate and error-free.
Could you help to shed some light on the reason for this? Thank you!
Patrick A. Taylor Latest Posting ID #: 785377**** Email: ptaylor.ouiconnect@***.com Telephone: (757) 685-****
- Able to post photos
- Free to list adds
- Able to connect with job posters
- Flag your post for no apparent reason without recourse
- Too many scammers allowed on this site
- No customer service
Preferred solution: Apology
User's recommendation: Don't waste your time with Craigslist. They are very fickle about what they allow to be posted and will flag you for nothing. They used to be good, but not so much today. Craigslist is yesterday's news anyway. There's no customer service and I don't think anyone is monitoring the site anymore. Everything is automated, and there's no recourse if your post is flagged. My recommendation is to use Facebook Marketplace to buy/sell items, Glassdoor and LinkedIn for jobs. And there are so many options for roommates and apartments. What's crazy is there are so many scammers allowed on Craigslist... it seems like that's all that's left.... yet legitimate posts are flagged and removed. Maybe it's the scammers manually flagging the posts LOL. Whatever the case, CL is just too much hassle these days to be of any use. Too much aggravation offsets any benefits.
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Verified Reviewer |
Portland, Oregon
Somebody stole my dog they’re using craigslist as their forum to sell my dog every time I try to post something with my dogs picture it’s flagged within minutes and craigslist won’t do anything about
My dog was stolen. They're selling her on Craigslist, and every time I try to post with pictures of my dog, the party who stole her flags it immediately and takes it down, and there's nothing I can do.
Even this right here doesn't work. Their phone numbers don't work.
Nothing works. It's the wild, wild West on Craigslist; nobody gives a ***
User's recommendation: Don’t use craigslist it is a place where selling stole animals is allowed
step 1. buy the dog step 2. call cops (or deal with it)
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Verified ReviewerThey removed my post without no reason
I need to know why they removed my post every time I try to put some pictures of my frenchies if something the I am doing wrong even I change my email or my phone number please let me know
Preferred solution: To let me post my pictures
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlag - removed ad
My name is Angela Nikolaou. I have had an ad for a year now and I work decently because I am a professional.
I do my job correctly and suddenly, my ad was deleted and flagged.
Please, I need your help very much. Please, extend your assistance.
Preferred solution: I want to know why my add removed and flag, and I want to fix this problem
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Verified Reviewer |
Ann Arbor, Michigan
Flagged
My post kept getting flagged 5 times for what. I kept reposting and reposting and gave up. I was trying to sell 2 kittens and an adoption fee.
User's recommendation: Stop flagging people post and if others doing it investigate it before flagging
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Verified Reviewer |
Orlando, Florida
They removed my post without no reason
Ok i try to post some pictures of my frenchies but every time I did it they removed it even if I change the email or my phone number please just tell me if is something they I did wrong details about
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Verified Reviewer |
Sanford, Florida
A SCAM BE WARE
A MAN BY THE NAME OF BOB UNDER A COMPANY BY THE NAME OF TRIDENT MOBILE MECHANIC BASED IN AP0PKA, FL . PRETENDS HE IS A MECHANIC AND REQUESTED A DOWN PAYMENT FOR A DIAGNOSTIC OF $ 80.00 DOLLARS.
DOESNT REALLY DO A DIAGNOSTIC.TELLS YOU A PRICE AND PRETENDS MORE PARTS ARE NEEDED.
DEMANDS THE MONEY AND DOESNT FIX THE VEHICLE. THIS IS AN ORGANIZED CRIME.
User's recommendation: STAY AWAY ! ITS A SCAM!
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Verified Reviewer |
Miami, Florida
My credit card keeps declining
Payment declined. All my card payments are paid.
Posting, I just need to resolve the problem. It's been 8 weeks, well, 6 weeks. I am fed up. I did support@***.org, I did billing@***.org, I did help.
I called.
I never got a response or a call back. It's overwhelming.
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Verified Reviewer |
Philadelphia, Pennsylvania
No-show
I had a cell phone posted on Craigslist. Someone was interested and we agreed to meet up three different times recently; and when I got to the place we decided on, it was a no-show.
It is a waste of my hectic schedule to spend time arranging a meeting place and going there for no one to be there and take a chunk of my busy schedule.
I am unsure of what to do at this point. Please email me regarding this issue, as I'm unable to accept a call due to my schedule.
Seibelpetra18@***.com
User's recommendation: I'd say, it would be very beneficial to ensure the potential buyer is being sincere with you.
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Verified Reviewer |
Yelm, Washington
My post
Why does my post keep getting flagged and removed. I am following the guidelines. Every time I post it gets removed.
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Verified Reviewer |
Phoenix, Arizona
My account is blocked with no explanation. I can't get anyone from Craigslist to respond or repair the problem.
Just please respond when there are questions of concerns. Apparently I'm unable to use your services until you respond to my problem.
About
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.
Craigslist is ranked 43 out of 600 in Advertising category
USA, Canada, Worldwide
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How about getting your dog fixed so it won't keep having puppies. Millions of puppies and kittens are euthanized every year because there are not enough homes for them and the ones that do get homes often go to abusive ones.
I posted for my dog to be rehomed but Craigslist keep removing it without reason. I am trying to keep him out of the shelter. Craigslist is a big fake site, because I see quite a few people on here rehoming there pets and their ads do not get removed.