
Craigslist
Craigslist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2145 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craigslist has 1.8 star rating based on 2145 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Craigslist to a friend or colleague.
- Rating Distribution
Pros: No help, Free, Dont know till they respond to a request for a listing.
Cons: No human for customer service, Inability to reach customer service, No human contact to help with tech support.52% of users think that Craigslist should improve its Customer Service.
45% of users say that they might use Craigslist in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Stop flagging for no reason", "DO NIT USE CRAIGSLIST! YOU CANT TALK TO ANYONE. YOU GET STONED WALLED NO CONTACT AND TO MY SHOCK THEY WANT TO CHARGE YOU FOR PUTTING AD IN.", "Would not recommend at all. This is why nobody likes Craigslist", "Stop removing my afs", "Stay away from Craigslist-it went downhill".
Most users want Craigslist to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraud on my account
Nicholas Rilands from Phoenix placed a fraudulent ad in the free category using my phone number, he should be prosecuted
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
I was scammed out of money due to a fake posting. I sent a deposit via Zelle and have received no response since.
They kept asking for more money. They asked me to call my bank or send Apple Pay to deliver my product.
- Lots of choices
- Lots of scams
User's recommendation: Not real scam stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Theft… someone’s selling our stuff!
Our shop was broken into last night and someone stole our rotorbrush duct cleaning machine. Its being sold now on Craigslist. Can I try to see if any of our other tools are being sold from the same person so we can track them down?
User's recommendation: To Craigslist… post a number so people can talk to you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo ability to resolve concern with a free ad with website or promised chat website or by calling
I have issues with navigating to the customer service chat website that was promised when I posted my ad. There are no other means to talk to customer service unless I have a paid ad.
- Easy to place ad and shop
- Terrible customer service
Preferred solution: Apology
User's recommendation: Good luck finding answers to concerns navigating potential replies to you ad via promised interactive chat website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammer
This guy just posted and did a presentation and paid no one. This was about a week ago and he just posted again.
User's recommendation: Report
Flagged
Ive tried posting available puppies to rehome but my post keep getting flagged. My post are like others posted on craigslist and I cant seem to keep mines up.
I dont understand why they flag me.
Can you explain what Im doing wrong and how to obtain a healthy post. Looking forward for response, thank you
Individual didn’t complete work.
Dissatisfaction with work performed by one of your listed agents Ryans Home Services (414) 262-****. His business card states that he is, General Contractor,Handyman, and that he is bonded and insured. He hasnt finished the work.
User's recommendation: Don’t hire this individual.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConcern About My Posts Being Removed
Dear Craigslist Support Team,
I hope this message finds you well. I am writing to express my concern regarding the repeated removal of my posts, which I believe are fully compliant with your community guidelines.
My posts primarily focus on seeking job opportunities or offering assistance to others, and I ensure that all content aligns with your rules and standards. Despite this, they have been flagged and taken down without any clear explanation.
I would greatly appreciate it if you could review my account and provide clarity on why these posts are being removed. If there are any adjustments needed to make them more compliant, I am more than willing to make the necessary changes.
Thank you for your time and support. I look forward to your response and guidance on how to resolve this matter.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Keeps removing my post for NO REASON!!!
I've had my puppies posted and it was all going great until I declined one person as they were definitely not going to be a good fit for a puppy. Ever since telling her no every single one of my posts have been flagged for removal I'm not a breeder this was not a litter that happened on purpose my dog was impregnated by a stray nevertheless these puppies need a good home I'm down to one left and now thanks to someone being crazy and stalking my posts or reporting me in general I honestly don't know at this point all I know is ever since I told her she couldn't have a puppy every single one of my posts keeps getting removed I post it in less than 10 minutes later it's removed I've been using Craigslist for years but I guess today will be the last day I ever use it will be deleting my account.
Craigslist you are garbage and you need to do better why even have a service email if you're not going to use it and help your customers when they need it. I emailed them and yet to get a reply yet they definitely have plenty of time to continuously remove my posts so thanks to them one puppy looks like they will be left out and unable to find a home.
I even went as far as deleting my account and starting a new one still the same thing. And I know it's targeting me too as the second screenshot are puppies currently posted for sale who have been posted for over a week and haven't been removed and their price is twice the price of my puppy so explain to me Craigslist what do you have against me?!?!?!
User's recommendation: Find a different app Craigslist is garbage!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTargeting my posts for removal for NO REASON!!!!
I see puppies on Craigslist all the time yet when I try to post my pups that happened due to an accidental pregnancy from my dog getting pregnant from a stray I can't I had them posted for 10 to 15 days before having to tell someone they couldn't have one of the puppies as they were not going to be a good fit however the same exact day all of my posts magically started being flagged for removal. I have emailed Craigslist and they have done nothing to help me it's ridiculous how one childish person can ruin these pups chances of getting a home and it's even more ridiculous that Craigslist doesn't see what's happening and stop it to be frank I can currently see puppies posted for sale right now for $600 twice the price of what I am asking for the one puppy we have left who seems like he won't be getting a home now because Craigslist is harassing my posts and removing them for literally no reason I'm not a breeder I'm not breaking any rules I'm just trying to give this poor baby a good home.
SHAME ON YOU CRAIGSLIST!!! YOU SHOULD BE DOING YOUR DUE DILIGENCE LOOKING INTO THESE FALSE FLAGS!!! The fact that I have used Craigslist for years but the one time I actually try to use it for selling instead of buying I'm not allowed to that seems fair.
Do yourself a favor and find a different app because Craigslist is garbage their tech support even more garbage which makes me think the people who work for Craigslist are incompetent and lack many brain cells. Pictures will be proof my post has been removed even after having to make a new Craigslist account to try again not even up 10 minutes before it got flagged ridiculous yet the second picture is of puppies for sale for $600 they've been up for over a week and they seem to have no problem keeping their ad up!
- This company does not offer any actual availability to get a hold of someone when you have a problem
- Does not have a proper flagging system as it removes perfectly fine posts
- Absent tech support who absolutely does nothing
Preferred solution: I have now lost around $100 in care costs over this pup not getting a home due to them removing my post! I want an apology and my post to be put back up and fixed as there's nothing wrong with it!
User's recommendation: Find a different app that has actual customer service because Craigslist is garbage and will do nothing to help you lazy people and lazy company!
Work that wasn’t completed.He
Dissatisfaction with work performed by one of your listed agents Ryans Home Services (414) 262-****. His business card states that he is a,General Contractor, Handyman, and that he is bonded and insured.
He hasnt finished the work that I hired him to do. He hasnt returned my doors, finished my backsplash, reinstalled the drain to my kitchen sink, or finished installing and painting the door and window frames in the kitchen.
User's recommendation: Don’t hire this individual to do work for you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Someone posted my information on an post
I got posted with my pics and my number and address I need it to be taken down please they wont stop texting to come do inappropriate things I didnt ask for this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Terrible Scammers in the Real Estate Section
There is no-one at the helm in Craigslist. They are allowing scammers to put in fake rental adds all day long and Craigslist allows scammers to delete legitimate landlord and realtors adds.
This allows scammers to delete their competition! You! Now the site is flooded with illegitimate real estate posts meant to scam the innocent public and legit landlords. Realtors adds are being deleted with no recourse as well as the "mom and pop" landlords!
If you can somehow contact Craigslist, they do nothing! Actually there IS NO real contact with them! They let this Craigslist "business" run a muck. So I now post on Zillow with much more success since NO ONE on that site is allowed to Delete your posts!
And- Zillow also responds to complaints or problems. Craigslist is more trouble and worry than its worth. Apartments.com is also good. I have realized that Craigslist has full-on been TAKEN OVER by scammers and jealous competition!
STUPID Craigslist allows ANYONE TO DELETE your add! Craigslist is a Clown show.
Go else-ware if you are looking to rent successfully. Whoever is running this show should be fired and never given a position of responsibility.
User's recommendation: Dont do business or put a Real Estate add in Craigslist....you'll be So sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScams from craislist
I had an account on Craigslist for many years. In June 2024, I wanted to use Craigslist to look for a service to rebuild the pond in my backyard.
I contacted a guy named Scott A Wilson. His phone number is 714 234-****. I paid over $4000 for materials via Zelle.
Up until now, he hasn't answered my phone calls. Additionally, he is still posting scams on Craigslist.
Preferred solution: Full refund
User's recommendation: Aquarium And Pond Cleaning
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Know one responds to emails.
Someone keeps flagging my posts for no valid reason. Ive read y the he guidelines from top to bottom.
I didnt violate any rules. Ive sent emails and I havent received any reply.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase gone wrong
I wanted to see what recourse I had for an iWatch purchase advertised as excellent condition, but it has a broken critical button, and the seller is wanting to only refund 50%.
- Find things i may need
- No guarantees
Preferred solution: Full refund
User's recommendation: Test EVERY function then and there before leaving with purchase
About
CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist is ranked 43 out of 623 in Advertising category
USA, Canada, Worldwide
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