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Craigslist

Craigslist Reviews

www.craigslist.org
What is your customer experience with Craigslist?

Craigslist Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Craigslist has a 1.8 star rating from 1,747 reviews, 11% would recommend, and a mostly unfavorable rating distribution. Consumers are mostly dissatisfied with posting reliability and customer service.

Key Takeaways for Future Customers

  • Expect frequent flags and removed posts when posting; check posting rules.
  • Customer service access is limited; contact options are often unresponsive.
  • Many users request refunds for failed listings or duplicate charges.

Negative Feedback / Risk Areas

  • Repeated customer complaints about posts being unfairly flagged or deleted.
  • Lack of human customer service and inability to resolve billing or refund issues.
  • Reports of scams, fake postings, and account blocks without resolution.

Positive Feedback

Some users note the site is free and useful when posts succeed.

View full overview ›

Media from reviews

Craigslist - Account
Craigslist - Account - Image 2Craigslist - Because I tried to post a legitimate ad and they keep on removing itCraigslist - Not showing adCraigslist - Not showing ad - Image 2Craigslist - Not showing ad - Image 3Craigslist - Not showing ad - Image 4
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Brian W Qkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

Someone using my name fraudulently on your site

Do not take any ads from Brian Webster or webstersinternationalrealty1@***.com. They are a scam.

I am the real Brian Webster at Websters International Realty. Phone 561-262-****.

Cons:
  • Used for fraud

Preferred solution: Do not take any ads by webstersinternationalrealty1@***.com

View full review
James S Pps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antioch, Tennessee

Because I tried to post a legitimate ad and they keep on removing it

AI Highlights
  • - Craigslist is accused of hiding bad reviews, enabling scammers, and eroding trust, with ad deletions and rehoming a puppy cited.
Craigslist - Because I tried to post a legitimate ad and they keep on removing it

Craigslist is a total embarrassment. I watched this brand create a bunch of good people in California look at their reviews.

I don't think I can find a company with that low of a review. In the zero bracket, they have zero character; they won't even address their bad reviews. They're hiding that zero character; they're a scammer's heaven. Look at the photo I posted; this is a puppy I have.

I've discovered I have cancer, and I'm trying to rehome it properly, and I keep on deleting my ad. Why would anybody want to do business with them? Why would anybody even look at their website? It has a zero review; I mean, come on, do you really think you're not gonna get cheated?

They're protecting scammers.

They are allowing competitors to take down ads. Well, they are a really messed up company with zero character.

Loss:
$15
Cons:
  • 100 million

Preferred solution: What type of an apology can a company give you that has a zero brackets this company only supports scammers look at their reviews people they speak bounds

User's recommendation: Just look at their reviews I don’t think anything else needs to be sad

View full review
Samantha J Fmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Account

Craigslist - Account
Craigslist - Account - Image 2

I'm a professional massage therapist. I posted an advertisement for my business, and my post got flagged. I want to know why it wasn't sexual or anything.

Cons:
  • Flagging abuse

Preferred solution: Apology

View full review
Juan A Fty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not showing ad

Craigslist - Not showing ad
Craigslist - Not showing ad - Image 2
Craigslist - Not showing ad - Image 3
Craigslist - Not showing ad - Image 4
Craigslist - Not showing ad - Image 5

I pd no ad showing put pictures in tried to repeat sign in wants me to pay again need help to redo this my phone number is 989 746 ****

Loss:
$5

Preferred solution: Help repost

View full review
Cammi Keq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scams Durango co rentals 3 this week alone. Craig’s list is not functional anymore

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AI Highlights
  • - Rental scams in Bayfield and Durango use identical messages.
  • - Texts are persistent and push to sign up, with a $1200 Durango rental example.
Craigslist - Scams Durango co rentals 3 this week alone. Craig’s list is not functional...

Scam bayfield rental, scam Durango house, scam Durango rental apt. All text, no conservation.

I started the background process they all have the same conservation after I realized its all the same scam. One example Im also getting mutipal text. Im trying to past the one guy in a tunnel that was a $1200 month rent for a Durango rental.

He and the other are so persistent all the same language, aggressive to sign up.. where do I send their info?!?!?

User's recommendation: Don’t bother Craig’s list has gone to trash scams.i took screen shots of the rentals excited they do not even exist for me to put up a pic im my photos. Stay away from Craig’s list. They’re no longer legit.

View full review
Cindy A Dza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silsbee, Texas

Someone continually flagged my posts...

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Craigslist - Someone continually flagged my posts...
Craigslist - Someone continually flagged my posts... - Image 2

Someone continually flagged my posts for no reason. I have puppies to re-home. No rules were violated.

Pros:
  • Quick access to make items available
  • Large number of viewers
Cons:
  • Craigslist seemingly does nothing to prevent flagging harassment

Preferred solution: Individuals banned that maliciously flag posts, for instance - to reduce available pups, items, etc to increase sales

User's recommendation: Craig's list is convenient way to make things available

View full review
Resolved
Susan L Dez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Resolved: I just notified the company yesterday..Someone used Craigslist to post and sell a car under false advertisement. Odometer and description total lie

AI Highlights
  • - Odometer was wrong after purchase.
  • - Blue 2006 Camry listing matched a 2003 car.
  • - The seller stopped responding by phone.
Updated by user Jul 18, 2026

I blame Darren James.

Original review Jul 16, 2026

I realized after the purchase of the car that the odometer was wrong. I shouldn't have gone by myself to purchase it.

He disconnected his phone. It had the same description as a listed blue 2006 Toyota Camry, except it's a 2003. They are stacked on top of each other. It took me another minute to realize that I wasn't crazy.

Two cars that look exactly the same, described the same—watch out.

And if you are a person easily overwhelmed with life at that time in your life, don't make purchases or discussions like this by yourself. You must be clear-headed.

Loss:
$4000
Cons:
  • Dishonest people

Preferred solution: Price reduction

User's recommendation: Be very aware

View full review
James W Obz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Jordan, Utah

My posting

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AI Highlights
  • - The rehoming post was flagged; they seek an explanation and prefer phone contact over email.

I'm trying to post some of my animals, so I can get them a better home, and the next thing I know, I'm being told that my post for them is flagged for removal. What I did was make sure that they get a good home, and it's a small rehoming fee.

In the words that were used while I was reading what I'm told is I can put a small rehoming fee, which is right there, even in the description, saying rehoming. I'm just trying to figure out what's going on. To get a hold of me, you can either reach me by email, which is whismorejames@***.com, but you can reach me better at my phone number 208749****. I would like an explanation of why it's being flagged because from what I've seen, what I was described on putting in my post is that I haven't done anything wrong.

If I did something wrong, I'd like an explanation so I can get it fixed. You can get a hold of me better by calling my phone number because I rarely check my email.

Loss:
$500
Cons:
  • Always flagging anything i post on there to sell or find a home for

Preferred solution: An explanation of why they're doing what they're doing

User's recommendation: No

View full review
1 comment
Guest

$500 loss? CL allows a $20 to $50 rehoming fee. If you charged more or have more than 1 or 2 animals, it will get flagged.

Lynn H Mvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Rosa, California

Fraudulent ad for apartment

AI Highlights
  • - Complaint submitted via form; no rep contact.
  • - I could not attach the ad.
  • - Ad was a scam; price was over $4000, not $950.
Craigslist - Fraudulent ad for apartment

I submitted it now on the complaint form.I did not connect with the customer rep.I wasn't able to attach the fraudulent ad but I was able to here it is below. I realized it was a scam because I Googled the address in the ad and the actual apartment had different picture, the building was different from ad and the price wasn't $950! It was over $4000.

User's recommendation: Scrutinize apartment ads. Watch for scams. If it sounds too good to be true, it's a scan. Report it! I did ustnow!

View full review
Barbara D Drn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hohenwald, Tennessee

Craigslist sucks

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AI Highlights
  • - No response from support.
  • - Posts get flagged despite following rules.
  • - Reasons for flags go unanswered.
  • - Perceived inconsistency with other posts.

I've tried to get Craigslist to email me back, and they won't. I have posted on Craigslist many times, and I always go by their rules.

And as soon as I post, it gets flagged. I've asked them many times why my ads get flagged. They won't respond back.

But others can post on there, and you can see their post is breaking their rules, and it gets to stay on there. Makes no sense to me.

Preferred solution: An answer to why my adds get flagged every time I post them?

User's recommendation: Craigslist sucks

View full review
terrol c

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

The ad that you have in for lead caller...

The ad that you have in for lead caller b to b remote telesales based bonus.71 k plus southern florida, is a scam. I worked for them for 3 weeks.They never paid me. Now the q they were using my business cell phone on their mojo.Dialer, to contact clients.I'm taking legal action against them.

Loss:
$1365

Preferred solution: Justice. Stop them from scaming others.

User's recommendation: If you're being contacted by business term loans.online regarding an ad in Craigslist dont work for them .i worked for them for 3 weeks. They never paid me and required me to use my business cell phone on their Mojo dialer. Now I am not with them they are using my cell phone illegally to contact their potential clients

View full review
Mrs. Theresa B
map-marker Miami, Florida

To get understanding why my posts are taken down please.

Craigslist - To get understanding why my posts are taken down please.
Craigslist - To get understanding why my posts are taken down please. - Image 2

Please, I'm 65 years old. I'm not understanding why you're taking down my puppies' pics.

Please can someone help me to understand so I can do it correctly?

Please call me ASAP: ***. ***

Pros:
  • You can sell if you have pictures
Cons:
  • Feeling safe

Preferred solution: I need understanding from your company so that my puppie pics are not taken down any more, pls contact me at 786896****

User's recommendation: Not sure you guys are stressing me out, not fair at all.

View full review
Ronnell T Cjg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brentwood, New York

Craigslist - Review in Advertising category from Brentwood, New York

Im having an issue that people keep calling my phone on craigslist on a dating app that I didnt sign up for there are gay men calling my phone. Im having a big problem about this and they show me my address. I like to put a stop to this immediately.

View full review
Resolved
Peter G Duc
map-marker Tullahoma, Tennessee

Resolved: Can’t talk to anyone. Chatting doesn’t work.My posting was deleted when I tried to edit it

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My posting was deleted. I can't talk to anyone who can help me.

Customer service is non-helpful. I don't recommend this company.

Loss:
$5

Preferred solution: Repost my ad

View full review
Tracy P Kji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help

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I have a dog that was stolen and I see someone on Craigslist trying to get rid of her but they don't have a phone number???

View full review
Bruce R Fcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Every time I put a post up it gets flagged in seconds

AI Highlights
  • - Posts about rehoming puppies get flagged seconds after posting.
  • - They want the issue fixed and to be contacted by email about why.

Every time that I put a post up on pets to rehome my pets puppies that I have it is getting flagged in seconds after I put it up I don't know what's wrong and and I want it fixed and stopped this is not fair I have not done anything wrong or any wrongdoings so I should not be getting flagged every time that I put a post up please somebody get in touch with me by email and let me know why I am getting flagged every time I put up a post thank you and have a great day at this moment I would not recommend anybody to go on Facebook because this is being a problem and has been a problem for a long time

Loss:
$5000

Preferred solution: When I put a post up I would like for it not to be flagged and taken off

View full review
1 comment
Guest

They allow $5 to $20 for a re-homing fee. It sounds like you are more concerned about that $50.

About

Summary

CraigsList is an online community, with free online advertisements, distributed by categories. It was established in 1995 in San Francisco. CraigsList is 30% owned by eBay. The company charges a fee to post job openings on about 20 major city sites. The site provides a huge amount of classified advertisements including dedicated to dating, jobs, CVs, sales, real estate, services, entertainment, ets.

Craigslist reviews and complaints

Craigslist is ranked 44 out of 1253 in Advertising category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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